Porting Issue from Telstra to Amaysim

Ash-Say on 01/05/2016 - 18:12

I have Amaysim $44.90 stater packs which I purchased for $10 from Woolworths promotion.

My first month finished yesterday so I successfully ported my number to $2 Telstra sim today. I also received email for successful tranfer.

When I activated another Amaysim starter pack and tried to port number after 1 hour of receiving Telstra email， it failed. Amaysim chat representative is saying that it is because Telstra records does not show my number but then I chat with Telstra and they said my number is active with them.

I am very confused here. I dont want to lose number so how could I resolve this issue?

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Comments

  • retiredfeline on 01/05/2016 - 18:17

    Try again later?

    • Ash-Say on 01/05/2016 - 18:25

      Amaysim online is not letting me re-transfer.

  • jimbobaus on 01/05/2016 - 18:34

    Takes minimum 24 hours for your number to completely port.
    This is the case with most providers.

    You will get phone access etc but stuff happens in the back end which takes the full 24 hours. When u try and port Telstra does not recognise you as being on their system yet that's why it fails.

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