Need Advice - Book a Tour in October (Paid 10% Deposit), Now Tour Operator Increased Fees by Another $400 and Want More Money

I booked a tour to Nepal in October with World Expedition. I have paid 10% deposit and we agreed price when we booked.

Oddly received email saying due to inflation in Nepal the price will go up by another $400.
Now, I understand that is ok for people will book in future. However, for one's already locked in, they should not be increasing agreed prices.

What do you guys think? I am assuming they allowed to change it? Is there much point fighting it? Fair trading perhaps?

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Comments

  • Do you have an itemised invoice that you paid the deposit against to prove you both agreed on a price?

    Otherwise, I'm sure if you said you weren't happy with the increased price and wanted your deposit back I'm sure they'd be obliged to give it to you.

  • If you have booked your tour and you have handed over a deposit, please, please tell me that you obtained a receipt for it.

    Because if you didn't, there's not much I nor anyone can do to help.

    But if you did, and your receipt shows the amount of the original tour (or if you have any other documentation which does), then you're in luck.

    Long story short, you should not be liable for the new tour price, on the basis of you committing to the tour when the previous pricing was in force. If this does not eventuate, or the operator forces the new pricing and declines to refund your deposit, you should pursue legal means to obtain your deposit.

  • As far as I'm aware you lock in a price only if you pay in full otherwise a deposit leaves you open to price fluctuations .

  • +1

    What do the terms and conditions say?

    As others have said have you got an invoice or something that says something like….

    (Say the tour cost $2000 in total)

    Total price $2000

    10% deposit $200

    Total still to pay $1800

    It's possible you argued to terms and conditions saying the operator can increase prices though. You can probably get your deposit back.

  • If price agreed it can't be budged.

    I'm sure if Nepal had deflation then it wouldn't drop

  • The inflation or deflation in Nepalese currency should not impact on you A$ value.

  • +1

    read the small print on the receipt you got when you paid the deposit

  • Thanks a lot. Luckily it was nominal increase of $60. I think it's not worth fighting for it. But it's good to know for future. What everyone said makes sense. It was just an odd situation as that never happens.

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