A neighbour is redeveloping their block and the people performing the demolition ended up cracking some brickwork of my retaining wall and have also completely ripped off guttering from my garage which faces that side of the block. Just wondering how I should approach this in order to find someone who will be responsible for rectifying this. I'm actually more concerned about the brickwork as the guttering rusting anyway and was planning to replace it sooner or later, but still it's now an issue simply because of this development.
Has anyone encountered a similar issue and managed to have things successfully rectified? I suspect the demolition guys are a different company to the builders who would be history now with no intention of fixing the retaining wall, so finding out the builder isn't going to help me. I've literally been given nobody's details to contact in case of any issue. I do know who the drafting company are and based on their Facebook page they have a close relationship to the ongoing developments they look after as they always provide updates regarding them. My intended approach is to get on their case tomorrow to see if they can chase it up, but not expecting them to exactly bend over backwards to help.
what does the council say if you have made a complInt?