Return/Exchange - Ethical or Not?

As the title says, I am questioning by buying decision, and what to do next:

Last week, I purchased a handbag worth $60.
This week, I see that the hand bag is on special - at $42.

I have not used the handbag. It is still sitting in its wrapping.

My intention is to go back to the store, return it - and purchase it again.

Anyone have any experience with a situation like this; and what to watch out for?

Comments

  • +1

    Nothing to watch out for, be upfront. They don't have to take it back. Be nice and just ask if you they can refund the difference.

  • +2

    I'd do it. As long as I can handle being embarressed. What is their return policy? If it is no questions asked, just tell them your plans. They might give you back $18

  • +2

    Just read their policy. It turns out that they will offer an exchange - which means, for the cost of the trip (to and back), and even if they exchange the item, I might end up with the original item and another item from the store; so more rubbish at home.

    Thank you to everyone.

  • +3

    I work retail and I have a lot of customers who return stuff at a higher price, and re-buy at a discounted rate.

    Nothing wrong with that — so long as the store offers a refund policy and allows change-of-mind returns, you can feel free to perform the above.

    • From an Ozbargain point of view, I'm assuming you're cool with it too? Hahaha

      Actually - isn't it just easier to refund the difference though? Rather than process it as a refund and a repurchase.

      • Our point of sales software doesn't have that function. So I have to refund and exchange, and the customer has to sign the refund slip with their name, number and home address. (lol)

        It's pretty outdated system and only runs on Windows Xp at 800 * 600 resolution.

        That's right, we have 1080p displays all running at pretty much the lowest resolution…

        • Actually I notice a lot of the retail systems seem to be running Windows XP.. doesn't seem that unusual!

  • Which store is this?

  • +1

    I work in retail and do this all the time but it is dependent on the shop's returns policy (ours is very generous; if you still have the receipt for something you bought five years ago and you haven't used it and want to return it, we're obliged to take it back)

    • 5 years??

      • That's what I was told in our orientation all those years ago. Of course, it's easier if you have the receipt from five years ago or a bank/card statement (we can look it up if you have a statement but no receipt)

  • No issues at all with this.

    I have done this many times myself.

    You may get some push back. But if they do allow for change of mind reutrns and you're inside their policy no problem.

    Also because you return something to the store doesn't mean you can't rebuy it.

    Alternatively buy the second up front and return the duplicate at a later point.

    You could use a scenario.. I bought this bag for a friend as a gift and we accidentally doubled up.

    It is a bit of effort for $18, but likely no more than 10 minutes more if you frequent the store or area. That's paying yourself $180 per hour ;)

    • +1

      $108/hr. (still good)

    • Your hour has 100 minutes!

      • Oops :) my wife tells me I last only an hour so I get confused all the time.

        • Haha so that means you tell yourself that you last an extra 40 minutes… nice one ;)

  • -1

    I hate Bunnimgs predatory practices and have found a way of getting back at them.

    Every year I buy a water blaster and do my gutters, clean it up and take it back for a full refund. I feel good at doing my bit at taking small advantage against them since they take so much advantage of monopolising by buying out the little guys.

    I also regularly by special tools I may need but would rarely use again and when done I take them back.

    If I keep the receipts there is never a problem, otherwise they work on the barcode and ID, either way they never decline.

    I don't feel any guilt with them but would never do it to a small retailer who probably would never allow it anyway.

    • How does that work? Don't they have a way of telling when you have used a product?

      • -1

        Well i am extra careful to make it look unused. I did hope to send back an electric whipper snipper recently. It was pretty badly marked with grass stains so I had to wear that one :-).

        Because they have a fairly open returns policy you don't face opposition from them.

        You can always buy more than you need there and return for refund everything you don't use. I did a carport recently and bought stacks of hardware and returned everything not needed. Sometimes this is tools and sometimes consumables.

        Makes me feel better about them when I get a win!

  • I've done it before, all you need is to ask politely and hope for the best :)

  • No issues with this - I have done this with laptop I bought and it went on sale afterwards. I returned it (hadn't opened it or anything like that yet) with no issues and repurchased it, saving a few hundred dollars. They did not want to refund me the difference however as this was the first thing I asked for, which was a tad frustrating but I still saved money so I was happy to go through the repurchase.

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