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Free Calls to FIJI in Wake of Cyclone Winston via Telstra, Optus, Virgin Mobile & Vodafone

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Telstra

From the post:

To help our customers check on friends and relatives affected by Tropical Cyclone Winston, we’re offering free standard voice calls and texts made from personal post-paid mobiles and fixed lines to Fiji from 5pm AEDT on 20 February until 5pm AEDT on 27 February.

For personal pre-paid customers, we’re offering a refund of the costs of your standard voice calls and SMS to Fiji from 5pm AEDT on 20 February until 5pm AEDT on 27 February (refunds will be applied by 7 March).

Please keep in mind that disruption to services in Fiji may impact calls getting through.


Virgin Mobile

Also available on Virgin Mobile from 24 February until 8th March. See Facebook post

Our Postpaid and Prepaid customers are able to make free calls to Fiji to check on friends and relatives, effective from tomorrow (24th February) until 8th March.


Optus

Also available on Optus for prepaid, landline and postpaid customers. Available from 12:01am AEDST Wednesday 24 February until 11:59pm 10 March, 2016. See media release

Optus consumer customers with a prepaid or post-paid mobile, or home landline will receive free standard voice calls to Fiji from 12:01am AEDST Wednesday 24 February until 11:59pm 10 March, 2016. Calls made to Fiji during this time will not be charged on your next bill.


Vodafone

See blog post

For Vodafone customers who have exhausted their international calling allocation or are not on eligible plans, there will be no cost for their calls to Fiji from 2am AEDT on 25 February to 5pm AEDT on 2 March. All calls made by postpaid and prepaid customers to Fiji during this period will be free-rated.

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closed Comments

  • +3

    Do you think they'd appreciate the old "Is Mr Wall there?" joke?

  • -2

    Telstra: Free Calls to FIJI

    Does anybody know any good numbers to call there?

    Maybe the OP can update the description to make it easy for people to reference them…

    • https://www.telstra.com.au/aboutus/our-company

      Telstra is Australia’s leading telecommunications and information services company, offering a full range of communications services and competing in all telecommunications markets. In Australia we provide 16.7 million mobile services, 7.3 million fixed voice services and 3.1 million retail fixed broadband services….

      I wonder JV if your disillusionment is the same as mine. I can't stomach huge companies pretending to care about people. Publicity and the perception of 'caring' is what is at work here, notice how other companies follow suit, they seemingly all get on the bandwagon. Large companies that have the power to truly and honestly help those in need yet don't really do it. I mean how much money are they going to lose on a few calls to Fiji? How about helping the the low income earners here in Australia Telstra by offering lower rates to those that are in need? Maybe even providing free internet services for farmers? Come on show us you really care…

  • -1

    I would have thought that telephone communications in Fiji would have been wiped out. The telephone wires there are probably above ground on poles.

    • Didn't neg you, but think again. A lot of developing countries have gone straight for mobile communications, bypassing landlines. Mobile phones are cheap, you don't need lay infrastructure and it suits people who have to be out and about, trading, or whatever it is they have to do. And remember that mobile communication suits islands. When I was on one of the Yasawas, I bumped into a Vodafone service rep checking up on repeater towers. I also noted that I had a good number of bars on my mobile so I could have chosen to make a roaming call. But it was a holiday so I didn't mind cutting myself off.

      BTW for the sceptics, it was in an ABC report that many landlines were cut but mobiles were largely working.

      • I've spent some time in some pretty remote parts of West and Central Africa and was surprised at how good the mobile phone coverage was. I wasn't getting 4G but was able use email and surf the internet and could usually always make and receive calls. Landline phones were few and far between

        • Yeah I was in north-east Brazil years ago and it was surprising how many other passengers would take mobile calls in what seemed to be the middle of nowhere.

  • +2

    Every disaster you can guarantee a couple of these 'deals' appearing on the front page.

    • +2

      Yep it will probably be Optus to do this deal next.

  • +3

    You can always turn disaster into an avenue for self promotion and profit.

    • Businesses just being businesses, they always turn any event into an avenue for profit.

    • +1

      How do you profit from free phone calls?

      • -1

        brand promotion leads to sign ups which lead to profit

    • +2

      So what is the better alternative? Do nothing and don't offer free calls?

  • What's a standard voice call - does anyone know if that just means calls to both landlines & mobile?

    not sure if this is something really obvious :\

    • My guess is they're trying to say FaceTime and equivalents are not included as they use data, but many may still perceive them to be "calls".

  • Great post :)

  • +1

    This promotion is a breeze for telstra.

  • -3

    +679 331 2808 is the phone number for Dick Smith in Suva if anyone needs to check the status of their Click and Collect orders.

  • +1

    What about Vodafone?

    • Vodafone is doing the same

  • Any sort of time limits on calls?
    Like 2 mins calls or 5 mins or 30 mins or 1 hr, etc?

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