Ripper price and a whole $25 cheaper than Dan Murphy's
Enjoy :)
Ripper price and a whole $25 cheaper than Dan Murphy's
Enjoy :)
Anyone managed to get their order fulfilled?
I haven't. I'm in VIC and I have gotten (in rough order), $50 min message (resolved by getting 5 bottles) then can't do a C&C with alcohol message (resolved by saying deliver instead) then the dreaded temp out of stock message (can resolve that).
Oh I'm doing a c&c order in Melb and I was able to get it. Maybe chose a diff store?
I actually had the opposite problem, delivery was only free over $100, but I had to accept an 8hr window such as 2pm-10pm or 6am-2pm. What do they think I'm on the dole?
it doesn't even come up on the coles product search, if u follow the link, it will fail by checkout.
Is this only state specific, where they can sell alcohol within the supermarkets?
Yep..if you live in a state where the the pub chains bank roll the political parties to keep their asset values high (I'm look at you qld), by not allowing bottlos to be owned by anyone without a pub licence, let alone alcohol be aold by Aldi, you lose (not only by not getting this deal, but by higher alcohol prices in general)
I just finished putting my order and it seems to have worked. I may have started earlier than the previous post.
Just placed the order and got email confirmation. thanks!
Ok I've ordered 10 c&c and its gone to $90 but how to I get the $15 off cash rewards? As 28degrees said.
What is cash rewards?
Thank you.
Ok I've figured it out.
Hope I get order without cancellation and hope I get cash backs lol.
just received an email from Coles Online Customer Care that I have to cancel my order due to this popular item out of stock. Could be store specific, good luck to the rest. Bought 5 online and chose C&C, EFTPOS payment option.
"Dear Customer,
Thank you for your recent order with Coles online.
This order contains a large quantity of products which are currently in very high demand. Unfortunately, these items are out of stock.
We have had to cancel your current order as we could not supply it due to the "out of stock" notification from the store.
Thank you for your understanding. If you have any further questions please contact our Customer Care team 1800 455 400.
We sincerely apologise for the inconvenience this causes."
Same. That's a pity.
Dear Customer,
Thank you for your recent order with Coles online.
This order contains a large quantity of products which are currently in very high demand. Unfortunately, these items are out of stock.
We have had to cancel your current order as we could not supply it due to the "out of stock" notification from the store.
Thank you for your understanding. If you have any further questions please contact our Customer Care team 1800 455 400.
We sincerely apologise for the inconvenience this causes.
The Keepers Glove Tawny Port from Aldi at $4.95 is better than most Ports I have had, even those that are up around $30-$40.
750ml Nolume at 16.5%.
Now now, it's not a patch on the Galway pipes (~$30). But better then the $10-15 Penfolds stuff, thus good bang for your buck.
The Galway isn't too bad. I was given some for Christmas. I wish I could afford more on my lucrative Newsstart allowance. ;-)
Thanks hbg.
Bought some yesterday.
Very nice drop :)
mine is cancelled just now
Just been to my local store and it scanned at $40 and they wouldn't match their online price. The lady also told me that they've had over 150 orders in and they never stocked that much and will refund them all.
cancelled too
FYI
ordered 10, but only 1 is allocated.
Not keen on making the 30mins drive this afternoon for 1 bottle!. Just wondering if you get an email confirmation from the C&C store?
Edit: All good!. My order just got cancelled.
Ok officially "Pricing Error" & "Out Of Stock". Even though it's still listed on their website - apparently it's IT's fault & they don't work today - even though they appeared to have gotten their broken website working over night ;-)
I just chewed out head office after they cancel my order (only found out when we went to pick it up - 10mins before the email). Got there, only part of my order was filled and had to pay again….and to make matter worse, got home & items we were charged for are missing!
They won't budge on "supply it when it's back in stock" but they have promised a $40 giftcard ($30 compo + $10 for missing items) to be posted out for their mistake. So I suppose thats a win. So get on the phone & whinge.
Mines got cancelled. Online help said there was a glitch on the website about the price and hence only a few were honoured (finding that hard to believe) and then the rest were cancelled as it was out of stock.
Has anyone received their orders?
By the way, imo this port is really nice and smooth and no bitter alcohol aftertaste.
Better than the other De Bortoli 10 year I had.
There seems to have been two glitches; the price was wrong and the stock was not correctly calculated.
Apparently my local store had accepted orders endlessly, but only had a few in stock, they honoured the first few orders and dropped the rest.
FYI.
"Unfortunately some items in your trolley are not available.
Please review the marked items below and either select an alternative we've found for you or remove the items from your trolley."
Thanks TA, got a few.
Love the name.
Ordered mine last night - got multiple confirmation emails saying ready to click and collect. Drove 20 mins to Coles and the girl said all orders for this have been cancelled due to a pricing error. Wouldnt give me my order (it had other stuff in there too). She just said to ring up and complain.
I ordered 12 bottles but only got 3, just picked them up. Pity. 12 bottles would've lasted me at least a year.
I had my order for 10 cancelled (apparently they were supposed to call me up but they didn't), checked in store, they were ticketed at $40 and there was none in stock.
I also saw 3-4 other people pull into click & collect and get told their order was cancelled in the short time I hung around.
I felt sorry for the person doing reception there. :(
I got two emails 40 minutes after I attempted pick-up saying it had been cancelled, I was not charged.
Price error = forum. No deal
Order cancelled. They had the hide to send me a survey to complete
On the flipside mr dan price matched me 10 bottles at $9.60
Paid with gc from Amex deal.
winning? Probably not says my liver
Dan's receipt? xo
My order has not yet been cancelled but I did choose delivery and not until Wednesday, if everyone else gets cancelled between now and then I wonder if I will be lucky enough to slip through
Quantity supplied: 0
I wonder if at least we will get Cashrewards…
Of course not.
That's an interesting one. Since the cash back applies to placing a first order, we did our bit. Quite likely if we place another order in future they will not pay cash back then, based on that not being the first order.
Well you would certainly not get the $15 for this transaction if your order was cancelled and refunded.
As for whether or not your subsequent order will be considered as the first one, I can't speak for CR, that's up to them. But their customer service is pretty good going by personal experience. So I'm guessing they might.
@CVonC: Yeah but alas it's not up to CR, it's up to Coles whether they pay out. So I wouldn't count on it - they've gone all HN/DSE on our arses
Delivery in Sydney, order of 10 bottles cancelled.
Will this mean my first delivery free deal has now been used?
Ordered on saturday, got advised of delivery time. At home today specially for delivery. 4 minutes before website nominated delivery time I was standing outside while rubbish truck empties bin, see Coles truck at end of street waiting for rubbish truck to finish. Coles truck drives away. Coles website status 2 minutes later shows item delivered. Ring Coles, use front end menu to get to query deliver status. Auto voice says order cancelled during delivery, and hold if you wish to speak to operator. Operator tells me short of stock, so order cancelled. If I didn't need to be home because Coles were short of stock they should have advised order was cancelled well before estimated delivery time, and website should never have shown item delivered. Something not right here. Aldi is coming to town soon, and I am looking forward to the competition.
Just purchased 2 in store $10ea
Picture of receipt or it didn't happen.
At liqourland? AFAIK COles don't do in store liquor
I ordered 3 and a few other items on Saturday, got an email from coles said only 2 available, was still happy to drive 15 minutes and picked them up.
Ordered 20 bottles, went through. Too good a deal, so ordered 20 more. Went through. Got email confirmation on both.
1 day before delivery (tomorrow), they said out of stock and can only supply 2 bottles.
I got an email last night saying it was all a mistake and the price was incorrectly set to $10. No booze will be sent.
They claimed big thumbs
"We can see that your order contains Penfolds Father 10 year old Tawny Port 750mL. It has come to our attention that, due to a keying error, this item was mistakenly listed on Coles Online at $10 instead of $40 at the time of your order. We are unable to fulfil any further orders at the incorrectly listed price and have, therefore, had to cancel your order. If this order contained other items you would still like to receive, these have been placed back in your trolley. Please visit www.shop.coles.com.au to check out your order again.
We apologise for the inconvenience and would like to offer you $20 OFF your next shop…"
The pricing error is the $40 rp. Quality wise this port should cost half that.
$20 barely covers delivery so I'll wait for a special and c'n'c. Compared to Aldi Coles is grossly overprices on many items and don't get me started about the Colesworth fuel cartel which has artificially inflated prices for years in Canerra.
Very very poor effort Coles. Received my order this morning for 10 x bottles of Port and 4 x bottles of Unsweetened Almond Milk. Total deliver order was only 4 x bottles of SWEETENED ALMOND MILK and nothing else…..
i got the email "We apologise for the inconvenience and would like to offer you $20 OFF your next shop…"
i rang up to complain. they said i have been compensated in the fact i get $20 off next shop.
I insisted i am not compensated as i have to purchase $50 worth of stuff (coles online policy) stuff that i do not particularly want to get $20 off - i wanted the tawny at $10. for all i know you set that cheap price to hook me and now you are forcing me to buy other things.
after a lot of tooing and frowing - at one stage i nearly started to laugh, she then accidentally said well i guess it not beneficial for you
i yes that is correct. so how can you compensate me
she said we are
i said you just said you arent really
she said nothing we can do, if you want to take it further speak to manager, she will see if someone is available.
i said sure
30secs later they are sending me a $20 gift card.
20mins total convo
i was a pain, but im sorry that these guys keep doing pricing errors and not going through with it. yes i know t&cs..
if i was to price something incorrectly and someone found out, im pretty sure i will be out of pocket in the end and wouldnt be able to change what was said previously.
I ordered 3 bottles Sunday morning at about 9am, added a few other items to reach $50, but in process noticed some items I buy regularly were 10% dearer on line - did not buy those!!
Called in Monday afternoon at 4.40pm to collect, after waiting 10 min for someone to fetch my order I was told my order had been cancelled as the main component was listed at the wrong price. I had not be notified, however I was told an email had been sent - had not got home to read. Staff member admitted that a phone call would have been more appropriate. When I got home I had an email at 4.04 pm advising my order had been picked and packed and there had been some substitutions - ordered 3, supplied 0. WTF. Another email at 4.20pm advising order had been cancelled - I was traveling there after work to pick up at that time!!
Got a survey email from them asking about my on line order experience of 9pm on 22 Feb, but my order was placed 9am 21 Feb. My order had been cancelled 5 hours earlier than the time they had for order. Pathetic. I said so in survey! Wont waste my time again with online shopping, an hour wasted!
At least the staff member was honest with pricing error, not B.S. out of stock covering the fact they would not have supplied anyway!
But Coburg will not honour that price!