Woolworths Car Insurance Policy Increase

I just called to update my home address in Darwin. I've been a Woolworths car insurance customer for almost 2 years.
I've moved exactly 10.7km up the road (Whereis.com.au) and the policy has gone up $11 a month!
The guy fobbed me off on the phone when I asked why it went up.
He couldn't give me an explanation!

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Comments

  • Did your postcode change?

  • +3

    I've moved exactly 10.7km up the road…

    So, Indonesia, right? ;)

    • +1

      Haha
      I moved from Palmerston 0830 to Virginia 0834

  • +1

    Not unusua - with differen postcodes.

    • not unusual - different post codes.

  • When you call up cancellations they would be able to offer a discount.. worth a go.

  • +1

    Or try coles insurance

  • +1

    The reason: the insurance company has determined that your new address is riskier, so there is a higher chance of having them to pay a claim.

    My advice: as always, shop around to see if you're still getting the best deal. This applies to everyone when they get their renewal notice.

    • +1

      Yes, that's when I changed over to Woolworths. They were half the price of Tio. It was relatively new at the time. I got unlimited windscreen replacement and 10 day car hire for free. I noticed now they are both extras you have to pay extra for

  • Yep, I moved <100m down the road and it went down by about $10/month, so I wouldn't be surprised if it went the other way too. The risk analysis can be much finer than the postcode level, right down to the block.

  • +1

    u moved postcodes, different risks in different post codes. thats life.
    go with another insurer

  • +1

    I used to live just one block from suburb boundary (Kingsford 2032 and Randwick 2031). Comprehensive car insurance for my old Nissan back then was around 15% cheaper in one suburb than the other. Unfortunately I lived in the more expensive one. Yes the post code makes a big difference in premium even when the actual address might just be 50 metres apart.

  • if your postcode changed that's likely the answer.

  • +1

    I shifted to Woolworths car insurance yesterday and using code Wool20 got 20% off. Also got $100 Wish card. Possible also to cancel after 45 days and you get to keep the Wish card. Moving back and forth between Woolies and Coles might be a good idea as I think Coles currently have price beat on their car insurance.

    • +3

      It takes Woolworths ages to send out the WISH cards BTW. They say they will be dispatched after 45 days, but I waited 4 months and had to email them to receive mine.

      • +1

        insured the car on the 04/12/15, sold the car in the end of January, called them and cancelled the insurance, the polite lady on the phone offered to check if I still receive the gift card (wanted to transfer to another department), cause she wasn't sure about it, I decided don't spend time. I received a gift card on Friday, 12/02/2016. That means that those two months of insurance cost me only around $10! The end of story.
        Also when you try to negotiate the insurance with them, if it's a renewal, they offer a $50 wish gift card for the hassle. It's definitely worth trying!

        • Awesome, good result!
          Coles car insurance now offers to beat any policy by $50 so that's where I may move to next :)

        • +1

          @jenki:
          Yes, but another reason why I choose woolworths, as you can pay monthly without increased amount (the same as yearly payment divided by 12), only a bad point if you need to cancel insurance they won't refund the amount paid for a current month. But the saved difference is definitely worth it!

  • I can see they are cheaper but how good is their insurance in terms of claims?

    Is it headache or tension free?

    • Any experience?

      • Sorry, I haven't done a claim through them yet. The customer service side is great. Very helpful over the phone

    • I use Coles for home insurance and claimed a little while back (flood caused by dishwasher).
      they were great to deal with, quick and claims done no troubles, new carpet, new cupboards, no running around for quotes.

  • We moved from Cairns to the Gold Coast to a Fort Knox complex, our Woolies car insurance went through the roof.

  • How does Woolies insurance compare with other main stream brands? It is apparently showing as one of the cheapest. Hope there's no caveat.

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