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Mwave - Sitewide FREE SHIPPING - 12:00PM 19/03 to 11: 59PM 20/03

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Mwave - Sitewide FREE SHIPPING - 12:00PM 19/03 to 11: 59PM 20/03
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Store RepMwave on 19/03/2010 - 12:05 mwave.com.au (1291 clicks)
Last edited 19/03/2010 - 12:09

Mwave Sitewide FREE SHIPPING

From 12:00pm 19/03 to 11:59pm 20/03
Via Toll & AAE Road

www.mwave.com.au

APOLOGY & THANK YOU

Due to the recent public statements made about Mwave, we would like to reassure all our clients
that we are a business you can TRUST to provide excellent service and after sales support.

We will endeavor to continue to provide a dynamic website displaying a wide range of IT &
Consumer Electronics products at competitive prices, prompt delivery and most importantly
excellent customer service.

As a gesture of goodwill and apology to all our existing and prospective clients, Mwave is offering
sitewide FREE SHIPPING on all orders placed in the next 36 hours (ends 11:59pm 20/03).

Once again, we appreciate and value your custom and look forward to servicing your needs.

Yours sincerely,
Mwave Management

Computing Free Shipping

Related Stores

Mwave Australia
Mwave Australia

closed Comments

  • Mikinoz on 19/03/2010 - 12:07
    +3

    http://www.ozbargain.com.au/node/23209

    after that forget it !!

    • STEVEOO6 on 19/03/2010 - 12:42

      wow… just read that… i was thinking about buying a monitor as well… i'll have to rethink it now

    • cysp on 19/03/2010 - 20:58
      -2

      +1

  • koolio on 19/03/2010 - 12:41
    +1

    I'm not so fond of their $3 service charge/handling fee whatever its called, for pickups and in-store purchases either. Paying an extra $3 for a $5 item from their bargain bin is a little rich…. I haven't voted though as this deal is for free shipping.

    • Store RepMwave @ Mwave Australia on 19/03/2010 - 12:46
      +1

      We do not have the $3 Handling Fee anymore for pick up…. since last year November

      • koolio on 19/03/2010 - 22:36

        Glad to hear that. I may pay the shop a visit again.

      • Kranbone on 20/03/2010 - 02:43

        That's good to hear, shame it wasn't done sooner as I copped that fee several times.

  • BenMHarvey on 19/03/2010 - 13:03
    +6

    Been burnt in the past for a pickup item being charged $3 and then it turns out the monitor had a bruise from transportation, And you refused too exchange and item 3 hours old So i ended up having a bad quality monitor and waiting for the Manufacturer to help me cause you refused too help

    Ahaha your a joke and I would never deal with a company with ethics such as those of yours

  • BenMHarvey on 19/03/2010 - 13:08
    -2

    BTW Also ethics aside my - Vote is based on your so called specials

    Billion 7300GX

    Mwave $229.95

    $159 HERE http://staticice.com.au/cgi-bin/search.cgi?q=Billion+7300GX&…

    2Gb DDR2 800Mhz

    Mwave $73.80

    $39 HERE http://staticice.com.au/cgi-bin/search.cgi?q=2Gb+800Mhz+DDR2…

    So not only are you dealing with a company that has no customer ethics, they are a rip off on even there specials

    • micromanage on 19/03/2010 - 13:57
      +12

      I think you are delusional.
      The $159 is likely out of stock and mwave are indeed the cheapest in NSW WITH stock.
      People like you are extremely annoying because you think the lowest price on staticice is the equilibrium price.

  • villemus on 19/03/2010 - 13:21

    i've been buying from mwave for a long time, 9/10 the service and price are good.

    like every online stores, they have things that are cheaper than others, and things that are not.

    you if look at every web store in australia, 1 or 2 of the sale items are rip offs …

    i guess that's why there is staticice.com.au for you to compare prices.

    i just had a few RAs done, the service is good i'd have to say. maybe they were bad before, but certainly not too bad now.

    • Pizza The Hut on 19/03/2010 - 13:31

      Whos problem was it when you bought something from them and it turned out to be used harvey norman product??

      • villemus on 19/03/2010 - 13:36

        it was mwaves, but they called me straight away and offered exchange.

        I couldn't be bothered, so told them don't worry.

        • Pizza The Hut on 19/03/2010 - 13:41
          +2

          And you're still happy with them after that? wow. Each to their own then. I know I would be severely peeved off if I bought something new and it arrived second hand and it had scratches all over it.

          • villemus on 19/03/2010 - 14:03

            @Pizza The Hut: i think this could happen to any online store or any store, at least they offered an exchange. maybe i am just too easy going as you said. i would be really pissed off if no remedy offered.

            you can't really tell from the packaging. worse happened to newegg due to doggy suppliers? maybe mwave had doggy suppliers too haha…

        • villemus on 19/03/2010 - 13:45
          +1

          forgot to add,

          at least there is a service team for you to deal with in mwave,

          try those stores that often shown cheapest price on staticice, you almost have no one to deal with. you will get the same guy for invoicing / logistic / product support / RA etc etc … (RAs will be more of a pain too).

          if they sell at officeworks price, then i will have a much higher expectation from them.

          (i think someone will try to proof me wrong again by find something from officeworks that's cheaper than mwave hahahaha)

          and and and … i don't work for them either. maybe i am just lucky that i haven't had too many problems with them.

  • davidl2 on 19/03/2010 - 13:35

    I had deal with them once, although the item sent to me was wrong, it wasn't totally their fault(after several communication with the manager, it's their supplier who sent them the wrong product, they edit the web site immediately)

    mwave offer me 2 options, courier return or refund some money due to the mistake, I chosen refund. I was very happy in the end for getting a quality item @ a unbeatable bargain price!

    like villemus said, you can't just take the sale item and compare to SI, there're things that are cheaper & things not cheaper than other!

    and hell yeah, I don't work for them, I'm in VIC they and SYD based! :-P

  • djones145 on 19/03/2010 - 13:48

    website is quite laggy :(
    if anyone finds good bargains post it here with links!

    • Store RepMwave @ Mwave Australia on 19/03/2010 - 14:02

      Too many people online at the moment… Sorry about the slowness (I have inform the manager to fix this issue)

      But we usually have everyday good specials on:

      Specific stocked Hard Drives (i.e. Samsung 1TB $95)
      Specific stocked External HDDs (i.e. Iomega 1TB $109)
      Specific stocked LCD Monitors (i.e BenQ Monitor $229)
      Specific stocked Notebooks (i.e Acer i3 Notebook $789)
      Specific stocked Motherboards
      Specific stocked CPU
      Specific stocked Video Cards
      Specific stocked RAM

      Above is just from top of my head… but I'm sure there is other good bargains

      • xception on 19/03/2010 - 14:18

        After paypal confirm….

        Sorry, we encountered an error while processing your request.

        Your IP Address has been recorded and the Mwave Webmaster has been notified of the error and we will do our best to correct it as soon as possible. Please try again at a later time and if the error remains please contact us via the job system.

        Thank you for shopping at mwave.com Australia.

        pwned.

        • Store RepMwave @ Mwave Australia on 19/03/2010 - 14:34

          Hi Xception,

          Can you please email [email protected] or start an online chat so we can solve this matter for you

          Thanks!

  • Wampus on 19/03/2010 - 15:40

    I've used Mwave a couple of times in the past year and have found them very competitive. I haven't had an issue with returns/faulty stuff so I can't comment on that side of things, but for price and delivery time, I'd recommend them.

    Voted positive purely because free shipping is a good deal.

  • scupper on 19/03/2010 - 15:46

    Just bought some memory for my netbook and SD card. Makes it worthwhile now without shipping charges.

  • Icy on 19/03/2010 - 17:12

    they should be ok, prices are not the best but with free delivery it works out for most items…

    QUESTION: under PC Systems - PERFORMANCE section for both Intel & AMD (http://www.mwave.com.au/newAU/mwaveAU/system.asp) there is a pic of a case, however that case is not available for selection when configuring these systems, what brand/model is it? (http://www.mwave.com.au/newAU/mwaveAU/images/_picky/system/S…)

  • maxixix on 19/03/2010 - 20:41

    High risk no high return no thanks, prices are not competitive anyhow. Glad you are doing something about some of the insane shipping fees.

  • BJReplay on 19/03/2010 - 20:47

    Used mwave in the past - when they've had the cheapest prices. Been happy most times, and one time when they stuffed up, they were actually OK on processing a refund.

  • Desertsyd on 20/03/2010 - 14:57

    Never had at problem with Mwave in regards functioning and cost of items.
    I was damn piss at the $3 pickup charge since I live less than 8 minutes away and voice my disapproval in store and on the survey they preformed!
    ATM I'm ticked off, as far as i can tell there is no Saturday morning pickup anymore. So my option is still only paid shipping or authorize someone else to do it. Also having to fax a copy of my Driver's License and Credit Card front and back is unacceptable. Get the buyer to set a unqiue password for each order that pickup person has to know to pickup the goods.

    BTW.

    http://www.mwave.com.au/newAU/mwaveAU/service.asp?CartID=mAU…

    Q: Can I pick up at Mwave?
    A: Yes! You can pick up your orders here at our showroom Unit 5, 1-3 Nicholas St Lidcombe NSW 2141. Please note there is an $3 Handling Fee on all pick up / on spot orders.

  • jennkei on 20/03/2010 - 15:34

    Used them once and my drive is still working. No issues here.

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