Hi,
Just want some advise on this. I bought some furniture from Ikea last week for the office. I have the Sales Order but lost the receipt. I called up Ikea and asked for a reprint but was told that they don't / can't provide a reprint of receipt.
Now, I wonder what do I do to claim tax on the office furniture that I have purchased. Should I just forget about claiming it?
I paid for it using part gift card ($500) and rest on a credit card ($100+). :(. Yeah for both GST as well as depreciation claim for my small business.
I was surprise that Ikea is not able to reprint the receipt. I wonder what if a receipt is needed in a court case.
What's there returns policy like?
Hmm.. I believe it's the usual Ikea's return policy. No question asked.
I just found that businesses are obligated to provide prove of transaction (https://www.choice.com.au/shopping/consumer-rights-and-advic…). I'll call up Ikea customer service to get that. That should sort me out with the GST and depreciation claim I think.
@sly:
"lost the receipt " they provided it. i dont think its their responsibility to provide you with a copy at a later date…
ask nicely and they may help you out , try and through that argument at them and you might just find resistance..
return it, get refund, buy it again, keep receipt this time
haha, yeah might just do that. I'll try asking nicely for a prove of transaction, otherwise just have to return those furniture.
Oh they can reprint it for you, same as I could in my business for years. I still have access to records over 10 years old. The difference is, will they.
Ask nicely, and ask if there is a fee. If not forthcoming ask the ATO for advise on how to proceed.
Ikea just said they can't reprint.. but they are providing me a transaction record. I'll check with ATO if that's ok.
If still no joy, just so there are no more of their excuses, take in a docket book/invoice book with you, basic details handwritten will do, as long as they copy the info of the records with pertinent info.
You, them, what, when and $$, ABN, the words 'Tax Invoice', Inv' number and the word 'Copy' are the minimums needed from memory.
I am sure the ATO will provide the necessary ammo you need.
Credit Card statement? or need Tax Invoice for GST?