Help Needed Understanding Internet Connection Please

Hi,
Over the last month i have had problems with my internet connection intermittently dropping connections several times throughout the day. I live in a regional area so the connection is not that fast anyway. Can someone please help me to understand the Data stats on my modem and what they could mean. Thanks

Data Errors
Statistics
Collected for 2 days 20:35:24
Since Reset Current 24-Hour Interval Current 15-Minute Interval Time Since Last Event
ATM Cell Header Errors: 5409 1978 0 0:29:15
ATM Loss of Cell Delineation: 1866 171 0 1:07:25
DSL Link Retrains: 1 0 0 20:47:41
DSL Training Errors: 2 0 0 20:47:22
DSL Training Timeouts: 0 0 0 0:00:00
DSL Loss of Framing Failures: 3 0 0 20:47:41
DSL Loss of Signal Failures: 2 0 0 20:47:41
DSL Loss of Power Failures: 0 0 0 0:00:00
DSL Loss of Margin Failures: 2 0 0 20:47:41
DSL Cumulative Errored Seconds: 2466 1495 0 0:29:15
DSL Severely Errored Seconds: 60 0 0 20:47:41
DSL Corrected Blocks: 480456 127834 284 0:00:01
DSL Uncorrected Blocks: 6573 2641 0 0:29:15
ISP Connection Establishment: 7 7 7 115:12:12

Comments

  • Out of interest.
    What type of connection is it? (Standard ADSL(2, +, whatever).
    How far from the exchange are you?
    What ISP?

    This actually sounds like a ground/line issue to me.

    Call your Tech Support for the ISP and let them know. They can then engage/shift the blame to the underlying telco if necessary.

  • Cheers. Its ADSL 2+ with Southern Phone. The exchange is about 2km away.

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