eBay - $100 Credit for Purchasing $200 through Click and Collect

lonewolf on 08/12/2015 - 17:14
Last edited 08/12/2015 - 17:20 by 1 other user

Hey guys,

I used my 100$ credit at the end of november on a couple of items on ebay. One of the items (BigW) has been refunded as they dont have any more stock. What happens to the credit? I dont lose it do i?

eBay Click & Collect at Woolworths/Big W, Spend $100 Get $50 Voucher /Spend $200 Get $100 Voucher (Excludes SA/WA)

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Comments

  • JSQUARED on 08/12/2015 - 17:18

    Unfortunately you actually lose the credit.

    Also see point 20 on the terms:

    In the event you return or seek a refund on any item purchased using a voucher, the value of the voucher will not be refunded to you.

    • lonewolf on 08/12/2015 - 17:29

      But I didnt seek a return or a refund. The seller did that to me.

      • JSQUARED on 08/12/2015 - 17:45

        Yeah basically you just have to interpret that as if there is a refund involved, you won't get the value of the voucher back.

        Happened to me with an item that a seller never sent (then later refunded) with this deal.

  • McSync on 08/12/2015 - 17:25

    You won't get the voucher discount value back. I was refunded by the seller in one transaction also but the money was paid to ebay in turn.

  • Wriggle on 08/12/2015 - 18:36
    +1

    I would complain to Big W and explain the implications of their poor stock management. Ask them to cover your loss with a gift card. May be worth a try.

  • kimba88 on 08/12/2015 - 19:14

    Call ebay themselves and ask. I had a faulty item delivered to me that was bought with $50 credit. Due to the seller stuffing me around, i complained to ebay. I then was told as my item was $55, the whole amount would just be refunded by Paypal, as $5 of it was from Paypal. Give it a try.. i found the ebay hotline to be quite helpful.

  • Randxyz123 on 08/12/2015 - 21:57
    +1

    Call Big W and say you want compensation.

    I don't believe that item that you bought with a bonus voucher just happened to be out of stock… I don't think so. I smell BS.

  • Chef-Johnson on 08/12/2015 - 22:00
    +2

    why would big w give compensation, voucher has nothing to do with them….

  • mt19 on 08/12/2015 - 22:14

    Not quite the same, but Big W lost my cnc order, by the time the refund came back I had already used the $100 voucher, no mention of it so far from ebay …

  • bdl on 08/12/2015 - 22:40
    +1

    yes you do however contact ebay, they are pretty understanding (happened to me)

  • lyonesse9 on 09/12/2015 - 11:58
    +1

    This happened to me 2 months ago, when seller out of stock.
    I contacted ebay and they give me new voucher into my account.

  • alterego on 04/11/2016 - 17:40

    What happens when you've used up your voucher but one of the items you purchased to earn the voucher later got cancelled?

    • Maglia Nera on 04/11/2016 - 21:19

      use the voucher ASAP!

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