Aussie Farmers Direct - promo code problem

Received a promo code for $25 to use at Aussie Farmers Direct, no minimum spend, just had to be used by December 6th 12pm. So I tried to place an order total $25.59 in cart, but as soon as I tried to add the promo code, where you add the code was blocked. I rang Aussie Farmers explained what was happening, they took the order manually, I gave the promo code then was told I can't use the promo code because the order will arrive after the expiry of the code. Does this sound right or has anyone else experienced this.
Email content: redeem the $25 voucher from Aussie Farmers Direct, simply enter your unique coupon code at checkout on the website or by using the app.

Your order must be placed before 12pm on 6th December 2015.

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Aussie Farmers Direct
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Comments

  • +1

    sounds wrong - the code should apply at time of placing the order…who knows how long the order will take to arrive?

  • Are you using an existing account? Maybe code only works with new accounts?

    • It wasn't stated that you had to be a new member as the first couple of times I tried to use the promo code on the website prior to calling I only needed to out in my postcode to check that they deliver in my area

  • +1

    did you speak you an Australiam Farmer with a homegrown accent? maybe the guy does not know IT. you call on weekend, by the IT guy arrives on Monday, the deal will finish.

  • honestly, you are right, they are wrong.
    The order must be placed not delivered before the due date. Call them again and ask them "do bears shit in the woods".if not, say "you have one sick puppy" and go Billyyo.

  • +1

    Was the promo code actually meant for you ?

    • The promo code was for me, hopefully I hear from them tomorrow as I sent a message through their site

  • I checked out Aussie Farmers Direct a while back when they had a promo, but the product/service reviews scared me away: http://www.productreview.com.au/p/aussie-farmers-direct.html

    Consolation: maybe you dodged a bullet?

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