I Feel Like I Have Been Ripped off by Using eBay Voucher

letmecry on 17/11/2015 - 20:51
Last edited 17/11/2015 - 22:37 by 1 other user

Part of it might be my fault as I haven't read the term & condition properly.

"In the event you return or seek a refund on any item purchased using a voucher, the value of the voucher will not be refunded to you."

I bought couples of item in one go and one of them was not as describe. I contacted the seller & got the refund.
But the money went direct to Ebay International.

I think I should get a credit or something to be able to make another purchase. But there is nothing.
At least, I should get some of my money that was over voucher value (there is another item that I haven't received yet.)

Or if it's in this case I might solve the problem with the seller as him to send me something else. There is not benefit for me at all.

Anybody else has the same problem?

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• 

  serpserpserp on 17/11/2015 - 20:56

  +2

  TL:DR

  I didn't read the terms and conditions and now I'm sad and want a pity party.

  • 

    letmecry on 17/11/2015 - 20:58

    -5

    Not actually sad, a bit angry.

    • 

      serpserpserp on 17/11/2015 - 21:02

      Well I'm glad at least I was right about the pity party :)

      • 

        letmecry on 17/11/2015 - 21:03

        -3

        ha ha.
        My $20 bucks just flew away.

      • 

        Ughhh on 18/11/2015 - 11:08

        +1

        We'll let you cry

• 

  jackofspade on 17/11/2015 - 21:47

  Yep. I had the same issue on a $19 item. Live and learn.

• 

  [Deactivated] on 18/11/2015 - 00:38

  Is what they're doing reasonable ?
  I doubt it would pass a social test.
  Then it is socially wrong, which is not a good practice for a business to implement.
  Real rocket science stuff right there, yet eBay fail to get it, nor do their shills apparently.
  Hi serpserpserp!

• 

  pinchies on 18/11/2015 - 01:32

  How have you been ripped off? Apart from the time lost, you are not behind any more than where you started?

  • 

    kima on 18/11/2015 - 07:46

    -3

    I got a laptop and the seller purposely increased the prices during this time so I would consider that behind if the same applied to my voucher

    • 

      unco on 18/11/2015 - 11:38

      -1

      So you bought the item when you knew the price had increased?

      I'd consider that a waste of the voucher.

      • 

        kima on 19/11/2015 - 20:49

        no I bought the laptop to get the voucher and got other things that I wanted with the voucher. the price increase of the laptop was still below the value of the voucher

• 

  scrimshaw on 18/11/2015 - 02:12

  +2

  Same thing happened to me. Yes, it's actually part of the terms and conditions, and I got burnt by not reading it.

  Long story short:

  I had a one-use 20% off voucher and when I ordered $100 worth of stuff, one item did not arrive (a crap $6 Cree torch) and I opened a dispute.

  The seller refunded me but I also had to forfeit the 20% discount and refund the money back to ebay,

  so $100 - 20% = $20 dollars was deducted from my PP account.

  eBay being pricks as usual. Always read the fine print whenever you're dealing with eBay.

  • 

    spychiatrist on 18/11/2015 - 09:32

    You got a $100 refund or $6? It's wrong to deduct the whole voucher amount if there's partial refund only.

    • 

      scrimshaw on 18/11/2015 - 11:44

      6 refund back to me, and 20 dollars back to eBay.

      • 

        spychiatrist on 18/11/2015 - 11:50

        +1

        That's a d!ck move by feeBay.

• 

  Charity on 18/11/2015 - 11:18

  +1

  The lesson is choose the product and seller more wisely. eBay is partially to blame by getting people addicted to the refund button. As it really is a cancer for everyone, buyers and sellers

  Do not depend on the refund policy. Refunding costs sellers a lot of money. A lot of sellers don't any more because of it.

  Read carefully, choose wisely, buy only what you really want, and you can avoid 99% of these problems.