Marketplace
I used the $50 voucher from eBay on 24/10 and purchased 5 items. Paypal charged me the residual amount (after deducting $50) but my transactions did not appear in eBay summary. I waited a couple of days but still nothing appeared. I contacted eBay who then told me to escalate the matter within Paypal. I have explained to them that paypal did nothing wrong in this case. The items had been charged and it's eBay's system failed to record the transactions. However, they insisted that I need to deal with paypal. I did what they suggested and one of the sellers got back saying that he couldn't see any transaction record in ebay too. The possible response I think I can get from paypal would be to refund the purchases, which the $50 voucher would then become invalid as it can only be claimed before end of October.
Anyone had the same situation? Any advice on what I can do to either proceed the purchases or refund the $50 voucher which I can still use?
ebay system glitch, show your paypal transaction to ebay customer device, and blamed their system glitch , didn't shown up the transaction. you have evidence, right ?