Firstly sorry if this topic has come up before but I searched and only seemed to get deals or nothing if I switched to the forum node in search results.
Just signed up for Uber today to get the $20 first ride deal (rendering me ineligible for the $40 off deal that was poster later on in the day) and I noticed under Payment there is a section labelled Uber Taxi Gratuity. Googling for that tells me
"A default 20% of the metered fare will be automatically added and paid to the driver as a gratuity. You can select the percentage amount of the gratuity by signing into your account at uber.com then clicking the 'Payment' link at the top"
There are various options you can change it to 0% 10% 15% 20% 25% 30%.
My questions are
- Is this a carry over feature from the United States? It sounds a lot like tipping to me.
- What do you have yours set to?
- Have you had an Uber driver comment positively or negatively or at all regarding your gratuity setting?
- Are you able to set gratuity after the ride so that you can adjust it based on your experience with the driver?
My guess is 10% is probably fair given the rule of thumb for tipping but I imagine some OzBargainers have theirs set to 0%, possibly giving the driver a cash tip if they felt it was necessary.
"Gratuity for TAXI"
"Your preferred gratuity will be applied to any future TAXI trips that you request through Uber. This will apply to TAXI fares only (not Black, SUV, or uberX) and be paid to your driver."
It is not for UBER.
In the US you can order a normal taxi though the app (maybe if there are no ubers available)