My intention is not to rant, but to save few of you from this fraud company.
I sold my phone to them early this month, they sent me the postage slip and I have posted the phone to them. There was nothing to worry about, It was an Australian company with an ABN. However, I did not hear from them for two weeks and when I tried to call them, the phone is disconnected and the support emails are not answered. Today I lodged a complaint to consumer affairs regarding the incident.
So if you are trying to sell your old phone, beware of these guys!!!
can't comment on your experience, but the ABN seems legit