eBay Voucher

Lheineken016 on 22/10/2015 - 18:11

Just got a random $10 voucher from ebay. Email says it is to make up for a recent 'bad experience', and that they are making up for it as I am 'one of our most valued customers'.

All I can think of was last week I asked a seller about an item that hadn't arrived for after a month, think it was a 'request' rather than a message, item showed up the next day so I closed the 'request'.

I guess you could try lodging a 'request' for an item then seeing what happens? Didn't cost anyone bad feedback or anything.

General Discussion

Related Stores

eBay Australia
eBay Australia
Marketplace

Comments

  • [Deactivated] on 22/10/2015 - 20:47

    Unfortunately if people abuse this to take advantage of the goodwill gesture, eBay will probably stop offering it.

  • skinner on 22/10/2015 - 21:40

    It most definitely does cost the seller.

    Although not visible like bad feedback, lodging a "request" counts against seller performance ratings. Bad seller performance means lower rankings in search results and can also lead to account suspension or cancellations. If you have a genuine issue by all means use the system but don't lodge requests for the sake of it.

  • scrimshaw on 22/10/2015 - 23:18
    +7

    I've been with ebay since 2007 and never received any goodwill vouchers. Feedback positive, +300, sold over $3500 worth of stuff.

    Slightly off - topic, but in the recent ebay 15% discount promotion, I purchased three items — a Cree torch, some cotton socks and a battery charger. The total was around $100, so the coupon took off $15. All good, right?

    However, the Cree torch never arrived so I made a complaint to the seller and they gave me a full refund of the Cree torch (something like $6 dollars). The shocker was however, I had to 'refund' $15 dollars back to eBay because by pursuing a refund you actually forfeit the discount code coupon.

    All because a crappy $6 torch never arrived.

    eBay, why u so prick?

    • Charity on 23/10/2015 - 04:49

      isn't it just losing 15% off $6… = you get $5.10 back for the torch refund.

Login or Join to leave a comment
Login Join