HELP! Brick and Mortar Order, Item Not as Described

wasabisauce on 01/10/2015 - 10:42
Last edited 01/10/2015 - 13:18

Information deleted while pursuing legal advice.

Thanks for your help so far

Comments

rompastompa on 01/10/2015 - 10:56

I asked if going from a 3 shelf to a 4 shelf would affect the distance between the shelves and the salesperson said it would be the same distance between

How could it be possible to be the same distance, without reducing the distance somewhere else or the fridge being taller?

Can you just take one of the shelves out? Making it a 3 shelf? Or have one shelf quite short (For jams, butter, cheese etc).
- wasabisauce on 01/10/2015 - 10:58
  
  The display component could have been deeper
  - rompastompa on 01/10/2015 - 11:00
    
    Oh I see. The window coverage being the same, so you could fit more products within the viewable area.
SirFlibbled on 01/10/2015 - 12:34

Discuss the matter with Fair Trading in your state or territory.