Hola Ozb,
I have a question related to AusPost delivery. I've been getting cards to collect my parcels from the post office in my post box. However, I have been home on most of those days (if I wasn't, one of my friends were home always). But postie didn't knock on the door to see whether we were inside to deliver the parcel at all. Instead, we only see the parcel card in our post box when we check it in the evening.
I was on the understanding that postie is supposed to deliver small parcels right? At least, I'm used to getting parcels in my previous address. I understand that excess size parcels may be withheld at the post office for collection but the parcels I'm talking about were small.
What do you guys think?
Small parcels should be delivered by the posty and larger parcels should be delivered by an Auspost contractor in one of those red vans.
should is they keyword here. Unfortunately the postys and contractors can be as lazy as heck and simply can't be bothered knocking on the door. If it bothers you then I suggest submitting a complaint via the feedback form on the Auspost website. It may or may not have any effect, but it's worth a try.
I had the same thing happen to me and after a couple of complaints to both Auspost and the local post office, I have a feeling the contractor(s) got a kick up the butt and now seem to be doing their job properly.