Accuracy of Telechoice Mobile Data Meter?

youngr15 on 02/09/2015 - 22:07

Hi there,

I have serious doubts about the accuracy of Telechoice's mobile data meter.

My wife switched mobile carrier from Virgin Mobile to Telechoice a couple of months ago to its Global Liberty Leader $25 (24 month plan) with 1.5Gb data. She has an iPhone 6.

Telechoice is telling her that she has used up 90% of her data allowance (1.35GB) and she still has 5 days to go in this billing cycle.

When she was with Virgin, she used nowhere near that much (around 300 - 400 MB per month). Her mobile usage pattern hasn't changed at all since switching over to Telechoice.

The curious thing is that when I checked the detailed usage, it appears that everyday when she turned on her phone, Telechoice records a data usage of around 20-30MB and for a few days near 100MB usage. She always turns on her phone at home in the morning and the phone would have connected to the home wifi network. So I struggle to understand why every morning Telechoice says she used a lot of data. The total of those data usage added up to be around 650MB.

Does anyone experienced similar issue with Telechoice? Or does anyone know why there is such a big data usage when she turns on her phone (that apparently didn't happen with Virgin mobile)?

Appreciate your comments and your experience with Telechoice.

Mobile

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Comments

  • Brick50 on 02/09/2015 - 22:33

    What size data packets do Telechoice charge at?

  • hithere2341 on 02/09/2015 - 22:48

    What does the usage on your iPhone say you've used? Try comparing that to Telechoice's usage details

    • youngr15 on 02/09/2015 - 22:51
      +1

      I reset the iPhone meter half way through the billing cycle (when I got the 50% usage notification). I will reset it when the next billing cycle begins to see how they compare.

  • youngr15 on 02/09/2015 - 22:49

    I can't recall but I think it is 10kB block.

    • youngr15 on 02/09/2015 - 23:00
      +1

      That just reminded me. There are some data usage which are less than 10KB - 1 session recorded as 2KB and another with 9KB usage. Do they know what they are doing!!!

  • MadMaxBargainRoad on 04/09/2015 - 12:32
    +1

    Their metering is better than most I reckon. In fact it's lower than what my phone shows normally. The only paint point is 48 hrs delay on usage report.

    We have got 3 services with them for over a year btw.

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