Yes it's not the ozbargain favourite Woodworm umbrella, but I've seen many reviews of people saying they own both, and the Phoenix ones are better quality. They're usually $10 more expensive than Woodworm's typical price which is why people opt for the Woodworm, but now being just $4 more expensive they could be worth the extra cost for better quality.
Why would you down vote a OO deal because of an issue with deals direct?
are they the same company?
Hmmm, I bought my 3x Woodworm from OO. It arrived in 2~3 business day. They gave me a refund on one because it was broken.
So I don't know what is the point of negging based on a deal from OO.com.au from your experiences with DealsDirect?
I got a refund from O.O as well even I bought from dealsdirect, so op and I think they are the same company.
^^^Bingo
If you had read the comment I linked to, OO and DealsDirect seem to be the same company as my refund came from OO.
Or just spell it out in your original comment.
i must agree.
whilst i did get a refund, both OO and dealsdirect have confirmed order.. then cancelled a week or two later.. then they re-advertise…
did anyone get their umbrellas from the last umbrella deal from each?
the old bait advertising is an old and illegal technique.
we shouldn't be + these deals.. its just spam
the old bait advertising is an old and illegal technique.
Bait and switch is illegal, but if they're just cancelling an order cause they've oversold, then that is not illegal.
The key to the illegality is the "switch" where they talk you into accepting an "equivalent" product at a higher price that you have to pay the difference on.
well both confirmed.. and cancelled… draws you to their page… you will probably find it's illegal to offer items of unmerchantable quantity.. and then just cancel.
i ordered both well before the deal expired.
still dodgy.
Sorry Scuba but you are dead wrong.
'Bait advertising' is just as illegal as bait and switch.
It is illegal to advertise items for sale when you do not have sufficient quantities of said item to meet the reasonably anticipated demand.
See http://www.commerce.wa.gov.au/consumer-protection/bait-adver…
Now my neg vote has been revoked - even though I have 'major issues with supplier' for taking my order and my money, confirming my order, allowing me to embarrass myself by informing my friend I had bought something for them, and then cancelling.
Yep, mine arrived from OO.
Mine arrived , no problems! I should downvote OO and DD cause it doesn't rain enough here in Sydney the last 2 months and I can't use them.
I own both and think the Phoenix ones are better although I haven't had the Phoenix ones long enough to comment on longevity. In particular, I prefer the push button to open and the grip "rubber/foam" handles but I'm not sure about durability.
Thanks, I was waiting for the next woodworm offer, but just bought a set of these based on your feedback.
Just a heads up guys, I ordered mine from previous ozbargain post since the 7th of this month and the item is still yet to be despatched. Hopefully you are not in a hurry. :)
I have both Phoenix and woodworm and the quality of Phoenix is worth the extra. it's sturdier and handles well in windy conditions.
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Hi everyone. Ok recently got the woodworm deal and Lo and behold the item is out of stock and not being sent. I am inclined to report their behaviour to the ACCC as they are advertising reduced cheap prices on products that they have never any intention of actually selling or sending out. Illegal tactics to draw people to their website and then suddenly out of stock and they don't even tell you until you complain and then offer a refund ? Hold onto your money for a while knowing full well they don't have the item in stock. Sounds like illegal bait tactics to me.
Legally they should be offering a suitable alternative product of greater value if advertised offer is actually not available. Run out of he woodworm and sorry can't help you BUT next da have a bunch of another brand of umbrella available.
Should OZ Bargains be promoting a company dealing in such shonky practices ?
Worth the $4 extra just to not have the 'angry worm' decal.
Assuming you get them in the first place ! History of this company not delivering on offers
What's wrong with the angry worm?
I just got the email too for a full refund.
I thought I got a 3 pack of the Woodwom one on the last DealsDirect deal.
They took my order and my money.
I told the friend I bought it for that it was coming.
Then they cancelled on me - see https://www.ozbargain.com.au/node/207271#comment-2991236
I have no faith in DealsDirect or OO now. Do not buy from them - they take your order and your money - then cancel.