Hey all,
Just wondering if anything has booked a ticket with United Airlines (for US domestic travel) and had the flight time changed on them greatly with nothing they can do.
I booked the flight back in January 2015 for December 2015. Got an email last week advising that the flight had changed, its now 5 hours later so I land at 6:00pm instead of 1:00pm. Now, to be honest, not a huge issue, just need to reshuffle stuff around here and there, but what I am annoyed about that although they changed the flight, there is nothing I can do about it.
United advised in the email I could change my flight and use the original ticket cost as a credit towards a new flight. However, when I go to change the flight to pretty much the original flight time, they are wanting to charge $275 US/pp as a change of fare and I had a non-refundable ticket. The original ticket was $180 US/pp.
Has anyone else had this issue? Where you able to get United to change the ticket back to the desired time without a silly fee? Thanks
Did you call them on just try to do it on line. Speaking to an operator at United might help.