Soniq 32" LED TV (Refurb) - $187 Delivered @ JB Hi-Fi

Related Stores

JB Hi-Fi

• 

  mr kindface on 15/08/2015 - 12:43

  +3

  They've been $199 brand new in the past

  • 

    spackbace on 15/08/2015 - 12:52

    https://www.ozbargain.com.au/product/soniq-e32w13a

    19 months ago, but thanks

    • 

      mr kindface on 15/08/2015 - 13:07

      8 months, to be fair

      • 

        spackbace on 15/08/2015 - 13:10

        -4

        Ah ok, so around the same time you could buy a Sony 50" for $699?

        I too wish I had a time machine, however that doesn't help anyone in the market any time recently.

• 

  000lynx on 15/08/2015 - 12:56

  I don't think I'd consider this a bargain.

  But I might be biased against Soniq lol

  • 

    spackbace on 15/08/2015 - 13:10

    I didn't neg you, but why you say that?

    • 

      tonyjzx on 15/08/2015 - 21:27

      probably the same reason i'd say it

      i had a soniq tv break on me

• 

  [Deactivated] on 15/08/2015 - 13:15

  +2

  I have the 40" TV. If this is anything like that it will be a decent screen and sound.

  Catch was, mine died just outside of warranty. It was a common problem (if soniqs facebook or posts on whirlpool count) and soniq told me tough luck. Normally I wouldn't have minded, but it was a known problem.

  • 

    WatchNerd on 15/08/2015 - 13:20

    +2

    That doesn't matter, Australian consumer law says it should last a reasonable amount of time. So if it was just out of warranty the law says that they have to offer a solution.

  • 

    toristo on 15/08/2015 - 13:23

    +8

    This makes me angry. Yes, it's a cheap brand, but it's still not an insignificant sum of money and you'd expect at least 5 years from a TV (Our grandparents had TV's that lasted 40 years- what gives?!). It would be fine if you could easily enforce a statutory warranty, but it's such a vague, grey process it's almost not worth your time to pursue it.

    Australian law should include black and white protection - perhaps like safety certifications, importers and manufacturers should be compelled to have their product assessed and a warranty dictated to them as a minimum based on RRP, consumer expectations etc. They can offer more if they believe their product is superior, but every TV over $200 has a 3 year warranty. Over $350 is 4 years, Over $500 is 5 years etc. It encourages the manufacturer to lower their RRP to a realistic figure and to make sure their product is genuinely fit for purpose. A $6 toaster from K-Mart comes with a 12 month warranty. I hardly see how a $300 TV should be considered to have the same supported working life.

    /steps off soapbox

    [Edit - Luke: not angry at you, angry at manufactuers/retailers who shirk their responsibilities and the Australian Government for not empowering their agencies to enforce this properly]

    • 

      Gravy on 15/08/2015 - 14:27

      +1

      The old black and white TV's from the 60's and 70's used to break down a fair bit actually but they were usually quite easy to fix simply by removing the back cover and finding whatever vaccuum tube had died (you just generally look for the one that is no longer glowing if I remember correctly). I can remember my father and I scavenging at the local tip for old TV's and pulling all the tubes out to repair ours.

  • 

    volv30 on 15/08/2015 - 15:33

    +1

    FYI, I had the exact same problem and was told by Soniq the same thing.

    I was pissed and I wrote to fair trade NSW about this problem.
    1 day after fair trade contacted me to tell me that they've passed my info to JB, I received a call from JB telling me they'll repair my TV for free or allow me to exchange it for a different model.

    It might be worth lodging a complaint.

• 

  Axelstrife on 15/08/2015 - 13:23

  I wouldnt buy it even if it where brand new.

  Ive only owned two soniqs in the past and both screens have failed ending up with lines and shit on the screens and flickering.

• 

  Chef-Johnson on 15/08/2015 - 13:26

  -3

  absolute rubbish,

• 

  nukem on 15/08/2015 - 13:29

  +1

  i wouldnt consider this a real bargain, but i cant say anythign bad about soniq, we have 3 of them in our house, 1 has been going strong for almost 6 years, the others for 3+ years.

• 

  Associatedsolidussnake @ JB Hi-Fi on 15/08/2015 - 14:14

  +4

  I sell them and they have a 50% failure rate in the first year !!

• 

  congo on 15/08/2015 - 14:16

  Op did you buy one?

  • 

    spackbace on 15/08/2015 - 14:31

    Nope, in the market (sorta, not much spare cash lol) but can wait it out till xmas

• 

  teasatotalling on 15/08/2015 - 17:31

  I got one of these refurbs about 6 months ago. Just had the AV board replaced under warranty.

• 

  COR80 on 15/08/2015 - 18:33

  For the love of God, read this thread before you buy a refurbished Soniq.

  • 

    spackbace on 15/08/2015 - 18:48

    I see there was issues, but to quote you:

    After some back-and forth emails when first discovering my paid-for order had been cancelled, I received my replacement order from Soniq on Friday, and am very happy with it.

    I saw maybe 3 complaints and 3 positive about the experience on that thread.

    ---

    I'm trying to play devils advocate with this. The price is very cheap for a 32", I've never owned a Soniq product. Just trying to hear proper arguments for and against the brand, and so it serves for future reference.

    • 

      COR80 on 15/08/2015 - 18:53

      What you didn't see was an update 6 weeks later when it died.

      Here's a sample from that thread. I'd wager there were more who cbf posting about it, same as I couldn't when the tv didn't last 2 months.

      u/16k-zx81:
      received our 51" Soniq TV by courier yesterday. When I helped the driver get the box out of the van I noticed that the TV was moving inside the box. I opened it up to check what was going on and found this:

      http://prntscr.com/515blm

      Basically what they had done was put a few scraps of styro at the bottom of the box, and nothing on the sides or the top of the TV itself. Result was that the whole panel had no protection and was free-roaming inside the carton.

      I pulled the panel out of the box and this was the condition it arrived in:

      http://prntscr.com/515ca2

      This is their idea of appropriate packaging for a 51" LCD panel:

      http://prntscr.com/515cpy

      Looks like a bunch of scraps of random packing from the floor of the warehouse. Not good enough.

      I rang them, and they agreed to send a replacement. It will probably take about a week to get here.

      Seriously, though, what sort of idiots pack a TV like that to send by interstate freight?

      Won't be buying any more TVs from them, thats for sure. Very disappointing experience.

      u/jonathonsunshine:
      Mine has a big crack running from top to bottom and doesn't seem to want to turn on the screen. I hear the start up sound but no picture.

      u/roguescholar:
      Just opened the box at work. Has big cracks in the glass. And the call centre is closed.

      u/The Land of Smeg:
      I picked up from Braeside. Got home, packing materials was quite on the light side but luckily I had a smooth ride home. No cracks on the screen, just a scuff on the bezel - acceptable for a refurb. Quite a large patch of dead pixels in a 10mm x 30mm area on the edge - not acceptable. Hopefully they have enough parts on hand to be able to fix it, really keen on the TV it is great otherwise. I think that we OzBargain'd them and they got quite rushed getting them ready and sending them out. I would have preferred if they delayed the order and put more time into checking the unit first and packing it better.

      At least they have me a special code to do a factory reset… obviously that didn't work… but some other goodies in there like running a Burn in test which I'm doing now on the off-chance that the pixels will become unstuck. When you run the Burn in test, the dead pixels are plain as day and would have easily been picked up if they ran it before shipping.

      • 

        spackbace on 15/08/2015 - 19:02

        Ok well you pointed to that post, with no mention of it dying!

• 

  doze on 15/08/2015 - 18:57

  +1

  18 months warranty on Soniq refurbs, which is more than the standard 12 months on brand new products. My daughter needed a new TV, and combined with a $50 JBHiFi gift voucher, this TV was only $137 delivered. Bargain, thanks OP!