My company's communications contract is up for renewal so I am putting out to tender. The incumbent is Telstra (the previous IT manager must have had shares in Telstra if you see the deal he signed) but we are seeking submissions from the usual bunch.
One sticking point is that we are located on an airport and access to install is problematic.
Interestingly enough, Exetel reckon they can lease the existing fibre tail from Telstra and provide unlimited 50/50 internet for about 1/3 the cost of Telstra's 400gb @ 10/10 service with no additional installation cost. Given the higher speed, it opens up opportunities to move fixed line services from ISDN to VoIP for further cost reductions.
And as an added bonus, I can give Telstra the bird (a most satisfying experience, everyone should try it once).
I've never used Exetel for business before.. Does anyone know how they are like?
make sure you are comparing exactly the same service - same guaranteed service levels etc when you compare cost.
I don't know, but exetel leasing the fibre maybe that although exetel give you a certain service level agreement, they may not have a guaranteed level of service from Telstra (maybe to get the fibre lease cost down) problems happen and Telstra has no urgent fix agreement. Could be tricky like that.