iPhone eBay not as described

Hey guys,
I just received an iPhone 6 ordered on eBay. The seller wrote on the description "comes with original charger and cable", however I received a charger from an iPhone 4 not the new one coming with the 6 and the cable is ripped and fixed with duct tape. What would you do, contact him and ask him for a partial refund, or something else? Thanks guys.

Comments

  • +2

    What would you do, contact him and ask him for a partial refund

    Yes

    comes with original charger and cable", however I received a charger from an iPhone 4 not the new one coming with the 6

    Technically it's original. lol

    • Thanks for your reply.I agree with you, but it's not the original for the iPhone 6 so I don't know if I should complain..

      • +1

        Yes, ask for a partial refund, that covers the cost of an iphone 6 cable and charger.

        If he doesn't agree, you could make a Paypal claim.The outcome is likely to be that you return the iphone and charger you received and get a full refund.

    • +1

      No it's not The original charger would be the one that they pulled out of the iphone 6 box after he broke the seal and opened the box.

      • Yea, I was kidding as you can see from my following comment. I was just saying that the charger is a genuine Apple charger, although it's not the one for his phone.

  • +4

    If you're unhappy and it is not as described open up a claim. eBay and Paypal have a claims process for this.

    It's pretty straightforward and doesn't require a post on ozbargain..

    • +1

      Thanks, I will do. I wanted to ask other people what would they do in my situation because I tend to be too picky sometimes.

  • +1

    If you used PayPal wouldn't you have a few free returns per year? If that is the case lodge a dispute and request that you wish to return the item.

    IMHO if they lied to you about the charger / condition who knows what else could be wrong with the phone.

  • +2

    I would contact the guy first and ask him to send you the charger and cable that came with the iphone6. He was probably just "trying it on" or he may have got it from somewhere less than legal so he doesn't have either of these. If you don't get satisfaction then give him a bad rating on ebay and explain why. If you can be bothered going through the paypal dispute process then follow up with this.

  • ask him for the charger and cable you should have got. if they dont then paypal dispute. simples.

    they prob wanted to keep a new charger for themselves and get rid of the old one.

  • +1

    Thanks for all your answers, I will send him a message regarding the charger and the cable. I will see how it goes.

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