CashRewards not recording full purchase amount

I made a purchase of $201 on David jones online store via cashrewards. There was only one item. As per 6% cash rewards for David jones I should have been getting $12.06 but its showing $10.23 instead. Interesting to note here is that cashrewards is showing I made a purchase of $182.73 instead of $201.
I did not use any coupon or paypal on DJ website. Made a straight payment of $201 through my credit card. Shipping was free.

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Comments

  • +4

    You'll find that many only counts the ex-GST part of the transaction. Unfortunately you don't get the cashback from the tax paid to the government :(

  • -1

    it was a giftcard purchase so no gst. I know I should not be expecting any cashrewards at all for gift cards but what I am whining about is correct amount not being recorded.

    • +1

      the reason you received cash rewards as it's probably too hard to verify and cross check what you purchased.in this case a gift card.
      it would be the same reason why you were charged gst

    • So you have already got 90% more than you should, stop worrying about the rest 10%.

  • -2

    you should whine to cashrewards and let us know the outcome… instead of an Ozbargain forum..

    • I am just checking if it has happened to anyone else and any possible reason

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