Hi, I'm looking for a fitbit one for a gift. I want the recipient to be able to exchange if they already have something similar and would prefer something else.
My reading of their returns policy is that Dick Smith aren't very generous with their exchange policy, although they do good prices during their every other day one day sales. Does anyone have suggestions as to where to buy so that I can get a good price but still have the option of exchange if necessary?
I am in Sydney, not far from Five Dock or CBD officeworks.
Most Dick Smiths I've dealt with have been pretty good with exchanging an unwanted gift as long as you keep your receipt and the item is in an unused/unopened condition.
It's a pretty standard requirement of an exchange/return policy that the goods be unopened/unused/unworn so that they can just be put back out for sale again.
From my reading of the policy and the standard issue ACL signs they have in their stores they don't do change of mind refunds so if you're after a full refund, shop with someone who has a Change of Mind return policy or just get an exchange for another item or a store credit if you shop with DS.