Business Email Service Provider

Dear All,

I need some expert advice in choosing email hosting provider. As per last forum ( https://www.ozbargain.com.au/node/198127 ) topic, I was able to select Domain and Hosting provider.

Now, I am looking for email hosting provider for same domain with below requirement

A : 10 Employees - like [email protected] or [email protected] etc - each having at max 10 GB of mailbox space
B : 5 generic address - like [email protected] or [email protected] - each having at max 10 GB of mailbox space
C : 1 account for daily marketing purpose which will send around 50 emails at max per day like [email protected] .

I have looked into AWS - Workmail and Google but they are charging around 5$ per account while Rackspace cost around3$ per account. As per business, this is not cost effective.

Thus, can someone suggest me the best way to satisfy above requirement? I dont mind to spend time in dirty my hand to configure or move accounts from here and there

many thanks in advance.

Comments

  • Rackspace - $3. Hardly expensive. I've seen others but have not used so cannot comment on their reliability.

    Namecheap - $3.14 p/m - 10GB - https://www.namecheap.com/hosting/email.aspx
    Namecheap - $1.07 p/m - 3GB - https://www.namecheap.com/hosting/email.aspx
    Cheap Doamins - Unlimted Users & Storage - $5.50p/m - http://www.crazydomains.com.au/email-hosting/

  • +1

    From a quality perspective, and after many years with many different email providers including Rackspace and Google Apps, I use and recommend FastMail https://www.fastmail.com/

    They're an Aussie provider that's seriously focused on reliable email. But they are around the same price as the providers you have said are not cost effective.

    If you want cheap I think you're limited to using email included with cheap webhosting.

    From your previous thread it seems that you have hosting with NetVirtue — why not use their email?

    Alternatively, something like https://www.webfaction.com/ might be suitable - US$9.50/mo for 100GB of space.

    Personally though I'd go with FastMail. Non-working or unreliable email is a real pain in the ass and you'll burn way more money in time working around/troubleshooting.

    BTW your A and B are essentially the same requirement. Mail providers don't know or care whether an email is mark@ or sales@. Generally they consider paid accounts as having their own user/pass + IMAP/POP/web access + storage, and aliases/forwarders that only forward email but have no IMAP/POP access + storage are usually free.

    Using email with a webhost gets around this because those providers treat email as a "free" inclusion and hence don't typically charge by the user.

    In my experience with web host email you typically run into problems with spam. The two common problems are the host you're on getting blacklisted for spam sent by other users and/or the spam filter they provide you having a high false positive rate (genuine email ends up in spam folder, way worse than false negative where a spam email gets through to your Inbox because you may miss customer emails). These are time consuming/costly things to do well.

    • +1

      I'm very happy to second Fastmail. I've used gApps for Business and Office365 in the past but their advanced configuration, SIEVE scripting and killer subdomain/address aliasing is fantastic. Their domain administration interface is better than any of the registrars I've used too.

      I'm not sure I'd you'll need separate accounts for each (eg. Usage case C) but Fastmail has the ability to send as virtual accounts and to deliver mail for specific addresses to a different mailbox, so you might be able to cut down on the cost of the packages that way.

  • +1

    Office 365.

    Either go with Business, Exchange Online Plan 1 or Plan 2.

    $3 per month is too expensive?

    • +1

      Office 365

      I am a sole trader and I set up a lot of Office 365 Exchange mail for my clients.

      However, the first time you use might be a little bit tricky but once you are familiar with it, it's pretty good.

      Push mail is awesome!

      • +1

        28% price rise as of 1st of August!
        Be sure to get onto an annual commitment ASAP

  • Dear All,

    Thanks for all great suggestions. Really appreciate. It helped me a lot. I found that I can get Google Apps for Busienss in around $3.

    http://www.bigrock.in/google_apps.php#toPlans

    Beeing first time, I would not like to take risk in migrating all 15+ accounts in one go. Thus decided to "try" for one account.

    However, What I came to know that if I update MX record even for one email account, other accounts will stop receiving emails.

    That means, I can not have multiple (split) email hosting for one domain.

    Would someone help me out here?

    Thanks

    • You could try set up a subdomain (eg. test.yourdomain.com or old.yourdomain.com) with the relevant mx records for old/new system.

      Then set up a forward so that stuff sent to your root domain but without a relevant account is forwarded to the subdomain. Also set any email going out from such accounts to be bcc'd to the relevant subdomain account.

      Finally, set the mx records up for your root domain to the other system and wait to propagate.

      gApps doesn't handle forwards nearly as well as others (you generally need an account and at the inbox level, though you might be able to make that one account have aliases for all 15 other addresses and 15 individual inbox rules).

      Fastmail on the other hand let's you have forwarding and send as rules for as many addresses at your domain as you'd like and set them virtually (and therefore not pay a per-inbox fee for this like 365 or gApps). If you have at least one account at the $40 tier it'll also host domain and mx records for domains that don't even use their mail service, and this even extends to free per-address emissions forwarding.

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