Mobile service provider survey - takes 5-15 minutes

Dear OzBians,

Do you wish that mobile phone service providers understood YOU?

Do you wish you could get the best bargain for your dollar?

If so, please spare 5-15 minutes to complete our survey -> https://anu.co1.qualtrics.com/SE/?SID=SV_1HwYV7F6tIV2nYN

Project Title: Investigating competition in the mobile phone marketplace

The project will investigate the current state of competition in the mobile telecommunications industry and how consumers make informed decisions about their choice of service provider. As a consumer or retailer, we ask you provide information about your experiences and impressions of mobile telecoms providers and explain reasons why consumers select certain products over others.

This research project being conducted by Dr Alex Richardson and Dr Greg Shailer at The Australian National University and is being funded by ACCAN (Australian Communications Consumer Action Network).

Involvement in this project is voluntary and you may, without any penalty, decline to take part or withdraw from the research at any time or refuse to answer a question.

The data collected and analysed will be used to publish a final project report, a consumer advice flyer, articles in mainstream printed and web-based media, conference presentations, academic newsletters and journal articles. To the best of our efforts, we will make the public materials available to you on request.

The investigators in this study will act responsibly in ensuring the confidentiality and privacy of all stored research data and research materials. The survey does not require your name. Only the nominated researchers will have access to the raw data. The research funding body, ACCAN, will have access to non-identifiable summary data. Published reports and articles will refer to participants as “Participant 1”, “Participant 2”, etc. and will not contain no attribution or any information that could identify you.

Please note - the above is a short summary of the important information. A full participant information sheet can be accessed at https://www.cbe.anu.edu.au/media/758668/2014-792_RichardsonS…

Happy to address any questions or concerns you may have - have a great day and may all your purchases be bargains!

Comments

  • survey is still open

    let us know your opinions about mobile telcos :)

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