Its been mentioned before but their new website sucks
What can we as a group do to get them to change back to the unbroken model?
Woolworths New Online Website Sucks : as a group can we force change?
Davros on 19/05/2015 - 14:11
Last edited 19/05/2015 - 14:12
Last edited 19/05/2015 - 14:12
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Have you tried it?
Far to busy
Far to slow
Far to complicated
Old one was fine and not broken so why change it?They just sent an email saying "By now you will have noticed that your Woolworths online store has gone through a significant change. We have received feedback about some of the changes including that the new website may have been slow.
Your feedback is very important to us. We are pleased to confirm that the technical issues are now fixed and you will find the site is much faster. We have also included a scroll bar to make it easier for you to move up and down the aisles. It is now easier to find our weekly catalogue, locate your specials, and shop from all your saved lists and past shops"
I call BS on that
Just placed an order and I like the new website. Way better than Coles website. Easy to scroll and place orders.
Hey i just got this, coupon NEWSITE:
"Your feedback is very important to us. We are pleased to confirm that the technical issues are now fixed and you will find the site is much faster. We have also included a scroll bar to make it easier for you to move up and down the aisles. It is now easier to find our weekly catalogue, locate your specials, and shop from all your saved lists and past shops.
To help you get started with your next shop here is $10 off! Simply enter coupon code NEWSITE at online checkout when you spend $30 or more. Offer ends 26th May 2015.*
We'd like to ensure your transition to our new look store is as seamless as possible, so if you still have any feedback please call us on 1800 000 610 or send us an email at [email protected] and we will be sure to get back to you.
We are committed to continuing to improve your online shopping experience.
Thank you,
The Woolworths Team"Well I did complain originally on their facebook page and got a generic response back. They seemed to improve it since then from what I saw but it still wasn't great. Looks like they only focused on it being good for mobile version and didn't really care what it did on Desktop site. Strangely, I've been reverted back to the old site for now again.
Looks same to me?
Yeah, I think its the same as well.
I feel sorry for the elderly, while I can get around it my mother who is in her late 60's can't and I would think she would not be the only one with difficulties.
She could use the old one and did every week, saving her a trip to the shops but now she is concerned about losing some of her independence by relying on me to do it for her.
Easy enough when I am here but more often than not I am away.I asked about it, they said they're sorting through a lot of feedback. Old version is no more.
If you want, try mobile version. It's a bit crap, but 1000% better than the new customer repellant they've built.
http://m.woolworthsonline.com.au/
Main prob I found is when using giftcards and codes, site doesn't show results reliably. But always works correctly in the finish.
what's wrong with it?