Aldi Supplier Tempo Refusing Repair What to Do

Lpaulojr on 09/05/2015 - 18:22
Last edited 11/05/2015 - 21:59

I received the following from ALDI's agent Tempo that is responsible for the Bauhn equipment Aldi sell. This is after discovering their Sound bar's is impacted (incorrectly controlled) by other devices such as my Astone PVR.

This is the sound bar for reference:

http://www.bauhn.com.au/product-listing/2-0-channel-soundbar…

So basically whenever we use the PVR the soundbar turns off randomly (we we now confirms occurs on pressing play on the PVR). It took some time to isolate the issue and now ALDI/Tempo is refusing to do anything to help.

Here their response:

We had spoken to you earlier in regards to your sound bar. Unfortunately in this case there isn’t anything further that we are able to do regarding the issue, as the sound bar appears to not be compatible with your peripheral (set top box/pvr). We are not able to guarantee that this soundbar will be compatible with every device/peripheral on the market, and compatibility issues are not considered to be a manufucaturing fault.

Thank you
Tempo (Aust) Pty Ltd

The packaging and info has nothing indicating compatibility issues (basically these are not compatibility issues is is Tempo reusing other manufacturers IR codes) so not sure how they expect consumers to be aware of the fact that they have done this. I've also checked the manual and info on their site, again nothing indicating anything but compatibility considerations with Bluetooth.

Apart from Aldi / Tempo refusing to provide any warranty on this I also kinda need it fixed as its drilled into the wall (its a wall mount unit)

Wondering what people's thoughts are on this particularly.

a) Best way to get a resolution (noting 60 days has passed from purchase due to difficulty in isolating what was occurring)

b) Aldi/Tempos response sounds illegal to me (to be clear sounds so I am not saying it is), I feel its not fit for purpose, pictures on the packaging show it working with other devices and its a "sound bar" so its suppose to work with other hi-fi gear. no mention is made of any IR incompatibilities in any doco.

General Discussion

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ALDI

Comments

  • hj0809 on 09/05/2015 - 18:39
    +5

    How do you expect them to repair this given that it's a manufacturer's issue? Do you want them to reprogram your remote and soundbar? Just ask for a refund.

    • elusive on 09/05/2015 - 18:42
      +3

      noting 60 days has passed from purchase

      They'd probably refuse to refund.

      • paulojr on 09/05/2015 - 19:10
        +1

        correct.. so no repair, no refund nothing.

        • Marrk on 14/05/2015 - 12:20

          ALDI were pretty understanding when I took back a TV for a refund after 12 months (faulty), didn't need to give the whole consumer rights speech that I had in my head.

    • paulojr on 09/05/2015 - 19:08

      Sorry forgot to say, they mentioned a modified version in the works so suggested switching it to a version that didn't have the problem. (hence my interpretation of repair was really replace with a version that didn't have the fault) Also I guess I was raising a point that refund (which was not offered) isn't necessarily going to solve problems especially with installed equipment.

  • Bonsaichop on 09/05/2015 - 18:42
    +1

    Are you using HDMI to connect the soundbar to the TV/PVR? It's probably passing through some commands via HDMI-CEC. Perhaps try disabling HDMI-CEC on the PVR and you should just get straight passthrough, that or use the optical/RCA links to the soundbar?

    I know you may want a refund but at least this is perhaps a solution to the issue you're having.

    • paulojr on 09/05/2015 - 19:09

      Yes, using HDMI-CEC, but the IR receiver still overrides the HDMI-CEC commands. IR is still needed for a number of functions so again can't just tape over the IR receiver.

      • Bonsaichop on 09/05/2015 - 22:54
        +2

        Ohh I get you now. Somehow in my head I was thinking you were physically pushing the button on the unit, not that the IR codes are conflicting.

        I had this issue years ago with a plasma TV and DVD player. The solution we came up with was putting the DVD as far as possible from the TV then putting a small paper 'wall' right next to the IR receiver on the TV so it could only respond to line of sight. Instinctively when you would use the dvd you would point the remote at the player itself which was far away enough not to make line of sight with the plasma and vice versa.

        Not sure if that would help you in your situation but worth a try I guess.

        • paulojr on 10/05/2015 - 11:50

          Clever thinking, but the bauhn IR receiver is on the speaker body so placement is a problem (can't hide it). I think best option is black tape over the IR receive window and stop using its media player functions all together. It's really a shite device anyway, sound is ok but the rest is shite, so that might be my option.

          Typical ALDI junk, was just a trial as I had thought it looks good and some people said they had success with Aldi, but subsequently I'm now hearing lots of people having trouble and particularly post the 60 days plus looking at the latest stuff aldi is bringing in its just all the same.

          Thanks for a positive view!

        • SchnishSchnack on 10/05/2015 - 16:52
          +6

          @paulojr:
          I mentioned something in my comment last night which would allow you to achieve Bonsaichop's outcome, but without the need to move equipment. You called that 'crazy'.

          Others have offered you various views and advice that also reflect reality, but you appear to have little grasp of that.

          I was going to come back today and offer you some excellent specifics to help you. You don't deserve that. Work it out for yourself.

          From now on I'm going to 'hide' your comments on Ozbargain. My first use of that feature on here. Useful. Feel free to hide mine.

        • paulojr on 11/05/2015 - 21:16

          @SchnishSchnack:
          Crazy was not meant in the context your stating. It was not meant to be emotive.. just an expression.

          The arguments didn't add up.. one person said.. the other manufacturer can be blamed but they had their device on he market first.. another says.. clashes are common but a logitech technican that works with this stuff day in day out says its rare. Its not adding up and I'm saying it is not adding up. Appreciate everyone has a different view but I'm trying to find a consistent view so I'm sorry if your upset with my approach but that's all I'm trying to do. Don't see why some people are putting so much negativity into the response.

  • Lichen6420 on 09/05/2015 - 19:30
    +24

    Devils advocate… your Astone brand PVR is faulty and is turning off your Bauhn brand sound-bar.

    You see the issue here?

    You will not get a refund, nor do you deserve one.

    It is an incompatibility between 2 very specific products, shit happens. Get a new PVR or a new sound bar, neither product is faulty, just not a good match for each other.

      • Lichen6420 on 09/05/2015 - 21:29
        +23

        Righto… a convenient way of looking at it to suit your POV, if that makes you feel good :) IR codes can and do sometimes clash… google "IR code clash" and you will find heaps of examples.

        Unfortunately it does not seem there is an international IR code database that each company registers their devices to. Considering Astone is a pretty crappy generic brand it is not surprising.

        Doesn't change that fact that you simply have 2 incompatible products which happen to share a remote IR code. Go buy a Yamaha and give your perfectly good Bauhn sound bar to you favorite charity and stop your little rant :)

        • woz on 10/05/2015 - 12:54
          +23

          @paulojr:

          I'm afraid jg86tsv is correct. You've labelled him "nasty" for daring to use the word rant. Yet you're perfectly happy to label Aldi/Tempo's decision illegal without accepting there's a possibility it may not be, as many on this thread have attempted to calmly explain to you. You've also called the product you chose to buy "typical Aldi junk", meaning you were aware of the risk and bought anyway. You've even admitted that buying from Aldi is akin to gambling, and yet you're up in arms when your gamble doesn't pay off and YOU failed to deal with it promptly.

          In short, you've demonstrated with your varying responses that you aren't actually interested in anyone's opinion that doesn't tally with your own. If you've given similar attitude to Tempo, I'm not at all surprised they've given you the brush off.

          I think the forum is giving you an honest opinion, and you're not liking what you're reading.

          Good luck with your probably empty threat to escalate the matter to Consumer Affairs. Good luck getting rid of that chip on your shoulder too.

        • woz on 12/05/2015 - 04:59
          +1

          @paulojr:

          As it turns out, the moderators also had problems with some of the things you've posted, including the baseless accusations, which have now been removed.

          The massively negged posts of yours remain, and I'm happy they do, as they say alot more about you than me.

          Have a nice day, and I'll continue to comment when and if I see fit, thank you very much. Particularly given that I haven't breached any forum guidelines unlike yourself.

        • paulojr on 13/05/2015 - 20:07
          -1

          @woz:

          yeh sure I was going to update that comment anyway but unfortunately it was no editable once I'd accidentally submitted, was against the wrong user, sorry mate. Moderator has done the right thing.

          Regardless, you haven't helped me reach a way forward so you have a nice day too then.

      • SchnishSchnack on 09/05/2015 - 23:21
        +8

        Yes, not 'EXTREMELY' rare for codes to clash, as you were supposedly told.
        Cheap generic stuff often contains cheap generic chips / boards with embedded generic codes that clash with other gear. I have experienced it on a couple of occasions and now appreciate the possibility. Now you do too.

        If you don't get the 'satisfaction' you are after, you may just have to buy a cheap IR extender kit and tape the emitter, and locate the receiver, in order to create a fix for your heartbreaking problem.

        Or sell, or donate, the offending equipment as suggested above. A case of a good deed beating a rant.

        • paulojr on 11/05/2015 - 22:15
          -7

          @paulojr:
          To clarify.. crazy was not meant as the user is crazy it was meant as "crazy" complicated.. as in doing that thing with IR repeaters seems unlikely to work. Apologies for the confusion. Regarding the rest of this users post.. I don't get what heartbreaking problem is being discussed or what good deed was done. Its just a question on what is the recommendation on this problem. Seemed pretty simple when I posted it.. Views on the manufacturer's comments, is it compliant to ACL, options to resolve.. Instead I get comments about heartbleeds, deeds, disbelief that 60 days could pass before isolating a problem. Please lets keep to the topic. If you don't believe those comments fine that's your right, it doesn't change the situation that 60 days has passed in my case.

        • coolhand on 13/05/2015 - 09:24
          +2

          @paulojr:
          Consider that it is probably in logitechs best intrest to tell you that clashes are extremely rare to make ensure you lay any of the blame of the problem on the other devices, and stop bothering them about the issue

        • paulojr on 13/05/2015 - 19:45
          +1

          @coolhand:
          I don't think so, but anyway I can see your view.

  • BigTed on 09/05/2015 - 22:42
    +11

    I cannot see any basis on which you could insist on a repair or refund.
    The device works exactly as it should. It is perfectly fit for purpose, is of merchantable quality etc.
    You are just unlucky that you have an IR clash.
    There is nothing wrong with the device.
    The best you can hope for is a goodwill return and refund.

      • woz on 10/05/2015 - 13:05
        +8

        "checked the packaging, checked the manual, checked the website, googled"… AND failed to act within 60 days. You do not have a leg to stand on. The unit is NOT broken, and you failed to act promptly. You can get as shirty as you like with the people posting here, but at some point you'll wake up and realise we're not the ones that are biased.

        • paulojr on 11/05/2015 - 21:10
          -7

          trolling I am interested in BigTed's view. He/She was onto something and I want to understand it.

        • woz on 11/05/2015 - 23:22
          +1

          @paulojr:

          Again, double figure negative count. I'm far from alone in thinking your lack of respect for other posters is disgraceful. The votes don't lie, and neither does the manufacturer's warranty period. The manufacturer has no obligation to you after 60 days as has been pointed out by multiple posters, but you remain unsatisfied with those replies. Go figure.

        • paulojr on 13/05/2015 - 19:51
          -1

          @woz:
          The manufacturer has a 1 year warranty not 60 days, so if all the posters pointed this out then all the posters did not take a look at the actual product being discussed! This is my big problem with you woz, you do not even read the material I have written, you just write your opinion and when I correct the information all you have for me is more of the same. The neg votes are hiding my responses which address what you've raised. You've added nothing to this conversation and have not helped me one bit. You'll get no thank you from me for your input because of this.

        • endotherm on 13/05/2015 - 21:17

          @paulojr: 1 year warranty applies if the unit breaks within 1 year. They give a 60 day change-of-mind satisfaction policy. Not the same thing. You can't interchange them to suit your circumstances.

        • woz on 14/05/2015 - 12:18

          Your two most voted posts are currently at neg 28 and neg 20, so you've managed to offend most of the posters on this thread. I didn't mention the word warranty above so yet again you're wrong. The unit isn't broken so your warranty is useless anyway in your current problem, which you created by failing to act within 60 days.

          And yes, I have written what you've posted. Like when you originally claimed 60 days had passed but are now admitting you haven't even checked your receipt! Your facts change when it suits you. Little wonder Tempo told you to get lost.

          Anyway, enjoy fantasy land where you can change the facts and conversations to fit your alternate version of reality. Feel free to keep up the hostility dear - it'll eventually get you banned since you're incapable of abiding by forum rules.

          endotherm, you're 100 per cent correct. Pity the OP can't bring herself to admit it despite being told by MANY posters.

    • whooah1979 on 10/05/2015 - 12:09
      +5

      the supplier is right to refuse a refund in this case or any other cases where the consumer uses an item for >60 days and then wants a change-of-mind refund.

      • paulojr on 11/05/2015 - 21:10
        -2

        quite right.

  • [Deactivated] on 11/05/2015 - 11:15

    Have you tried in with any of your other equipment or your friends equipment to rule out the compatibility issue?

    • paulojr on 11/05/2015 - 21:40
      -1

      Yep, again part of the slowdown in getting back to aldi was taking to long to confirm it rather than just returning it without working out the case. Logitech confirmed its a complicated duplicated command set and told me I had to go to the manfucturer to request them to fix the issue. Confusing advise.

  • RandomNinja on 11/05/2015 - 11:21
    +2

    I think if you just went to Aldi with a transcript of the emails proving incompatiblity, they'll probably refund you. Only if they refuse would you have any shot of resolution with Dept of Fair Trading or equivalent.

  • Typical16-bitEnjoyer on 11/05/2015 - 11:28
    +14

    Read everyones comments again and grow up.

    IR clashes are common with cheap crappy equipment.

    I do not believe for one second it took you "some time to isolate the issue". It would have been apparent well before the 60 day mark.

    I have no issues with what the manufacturer has said to you. Cant expect them to test every single remote or appliance from competitors from the last 20 years.

    Suck it up and apologize to the other posters in this thread or just close it and retreat back to your fantasy world where you're right.

      • Typical16-bitEnjoyer on 11/05/2015 - 23:27
        +7

        "do you know there are databases with every basically every remote code in the world in them?"

        Congratulations. If you know this much, you should also know there are hundreds if not thousands of devices that use similar codes.

        The consumer code is clear and precise and is irrelevant really in the issue you are having.

        • paulojr on 13/05/2015 - 19:58

          There called open source remote codes, but again the duplication occurs between devices of different classes. I DID do some research after guys like woz started attacking my posts as I did consider their feedback. As I understand it the overlap is rare to actually get in a normal setup.. on the flip side if you buy two TV's such as two bauhns there will almost certainly be a conflict if they are side by side. I'm starting to get my head around this, but unfortunately most of my feedback explaining this has been negged so its not showing anymore.

          I think there is something in the consumer code that will help here, I recall from a discussion I had with CA a while ago. But I suspect this comment will be negated so kinda pointless putting my thoughts here now. :(

        • Typical16-bitEnjoyer on 15/05/2015 - 00:59
          -1

          @paulojr:

          I can't fathom how you could think the consumer code will help you here. There is NOTHING wrong with the appliance.

          It's a cheap appliance. Replace it / give it away to a friend or family member and move on with your life.

        • paulojr on 17/05/2015 - 15:49
          -1

          @zeggie:
          Not keen to transfer the problem onto someone else. Sure perhaps there are guys like you that are fine with buying stuff with problems like these which is great, hence should be able to move it on ebay/gumtree etc I so cared to do so. But I think I'd be highlighting to the buyer both the bluetooth issues I had and the IR code issues. The PVR I have is actually pretty common too, I think a few mates and family friends all bought that model or the next one which uses a similar remote about the same time, so likely they will hit the issue even if I pass it onto one of them.

          Consumer code is here if you want to read it.
          https://www.accc.gov.au/consumers/consumer-rights-guarantees…

          What we have been discussing is the point on matching the description, so in your eyes not being able to use the bluetooth and having problems with the IR would be perfectly fine, but perhaps not in everyone's view.

          thanks for your input.. eye opening to see other peoples opinions, and particularly how different views like yours are to mine as I couldn't more strongly disagree with yours and can see you and I will never have an agreeable conversation on this forum. Respectfully of course.

  • kywst on 11/05/2015 - 13:44
    +1

    Hack it. Open the chassis and remove the IR Receiver by the solder join. Introduce cable and solder to PCB and IR Receiver. Reposition IR Receiver to a suitable location.

    You will void warranty. This is very simple and near impossible to screw up.

    • paulojr on 11/05/2015 - 21:55
      -2

      would there be any way to reprogram or replace the IC ourselves? Apparently they are open source codes so in theory could be changed.

  • smpantsonfire on 11/05/2015 - 16:34
    +3

    10/10, Good read. But really? just move the PVR to one side, and the Soundbar to the other side of the TV, will probably sort it out.

    • paulojr on 11/05/2015 - 21:33
      -4

      But how.. I have a universal remote so it fires the commands all over the place. Broad spread! Can't seem to block it.

      • KaTst3R on 12/05/2015 - 11:29
        -1

        Get your lazy ass of the sofa and move directly in front of the equipment to control it. Broad spread?!?!? I cant think of a more stupid response than this…You want cheap, then make some effort to compensate your cheapness…

        • paulojr on 13/05/2015 - 19:53

          Your not understanding the setup. Thanks for trying but I'm not sure I can really articulate it better to you. Sorry.

      • JimmyF on 12/05/2015 - 14:19
        +1

        Are you sure its NOT your universal remote causing the issue?? Do the original remotes cause the same issue? ie pushing play on the OEM remote for the PVR, does this cause the sound bar to turn off?

        You might have a bad recording/universal remote code in there.

        Ditch the uni remote, and use the OEM remotes for a few weeks. See what happens.

        • paulojr on 13/05/2015 - 19:59

          I was initially convinced of such and hence spent so much time incorrectly blaming logitech but I have just tested it using the two originals and indeed the Astone controls the Bauhn.

  • [Deactivated] on 11/05/2015 - 17:37
    +1

    I've not nothing but trouble with Tempo. I bought a Phone with a flimsy screen that cracked under normal use within 60 days, Aldi would not refund, Tempo would not even respond to emails.

    I know someone with a Tablet where Skype won't update because the manufacturer bundled an old version with the firmware which has a different signature, and the old version stopped working. They DID send a new firmware but no instructions how to do it (the recovery menu is in Chinese). Won't respond to emails asking for instructions.

    A very shitty company to deal with.

    Never buy Aldi crap, their "60 days satisfaction guarantee" is more of a "MAYBE - if it LOOKS undamaged" and then there is no effective warranty after the 60 days.

    • paulojr on 11/05/2015 - 21:53
      +1

      Thanks for the positive feedback. So to clarify initially the stuff I bought from Aldi seemed to be ok, but the latest lot seem to have a run of issues. Some of the products come from manufacturers that are easy to deal with others like Tempo are not interested in resolving problems.

      I really don't get some of the views though.. if the product is 61 days what "use" have we got that warrants us being told to get lost and suck it up? Returning it isn't going to help us as we no longer have use of the product and have lost time and effort to take it back.

      I guess this is where places like Officeworks and Costco are differentiating, recognising this concern and allowing a lot longer period of time to be "satisfied" the products work as expected.

  • hts on 11/05/2015 - 22:56
    +2

    Easy fix - order a cheap ir extension cable from eBay/jay car and mount it further away from the pvr forcing you to point the remote in different directions. You can get extensions that tape to the IR receiver blocking it off except for the cable and run it several meters to the new receiver.

  • Logical on 11/05/2015 - 23:15
    +3

    i thought we may be talking about a $1000 device here, but this Aldi Bauhn thing is $99. Get an Amp and a decent pair of speakers and you won't have any problems.

  • shamid202 on 12/05/2015 - 11:04
    +7

    buy from costco next time

  • YTW on 12/05/2015 - 11:43

    Have you tried just boxing it up and returning to a store? A couple of years back we had a PVR that broke after about 9mths of use (well inside the warranty) so we took it back to the store with our receipt and got a refund with no issues. Less bother than we've ever had anywhere else with a faulty product. I'd expected them to tell us to contact the manufacturer but they were more than happy to help us in store. I've always found Aldi excellent for returns.

    We had a similar issue remote with our new PVR recently. We looked it up online, realised what the issue was and then rang the manufacturer - they sent us out a remote and instructions on how to download and install new code within a couple of days. Has worked perfectly ever since. Am surprised the manufacturer for your sound bar doesn't have something similar.

  • JimmyF on 12/05/2015 - 14:20
    +2

    OP said they are using a universal remote to control all this. Ugh could be the unit remote too causing the issue.

    So….. OP, Are you sure its NOT your universal remote causing the issue?? Do the original remotes cause the same issue? ie pushing play on the OEM remote for the PVR, does this cause the sound bar to turn off?

    You might have a bad recording/universal remote code in there.

    Ditch the uni remote, and use the OEM remotes for a few weeks. See what happens.

    • paulojr on 13/05/2015 - 20:25

      Oh, I know I said I tested using the OEMs but you got me thinking I should test it again..

  • JimmyF on 12/05/2015 - 14:22

    Hey OP, when did you buy this?? The product you linked to (http://www.bauhn.com.au/product-listing/2-0-channel-soundbar…) say the following

    "On sale Wednesday the 15th of April at all ALDI stores for an amazing $99.99"

    you're claiming its older than 60 days, so was this APRIL LAST YEAR?

    • paulojr on 13/05/2015 - 20:24

      honestly don't remember and I'd have to find the receipt. I just assumed its over 60 days to avoid people commenting back saying.. take it back its within 60 days. Sorry my bad.. I think somewhere around start of the year.. they've sold them before I think.

  • endotherm on 12/05/2015 - 14:28
    +1

    I've always wondered whether changing the infrared led colour on devices like this might make a difference (they do vary somewhat in their wavelength). One of them might be colour blind to the change. Either that or changing the semi-transparent red filter in front of the receiver to a different tint. The pulses also come out at a fixed speed, sometimes this can be changed so that one of the devices is blind to the offending device. I'd like to try a fix by using a polarising filter (even hacking a cheap pair of sunnies) — one device and remote has the filter vertical while the other has it horizontal. Might make it blind enough to each other to make it work. Just the inventor/tinkerer in me musing over the problem.

    For the record, what Logitech told you is VERY wrong. Pretty much all Chinese no-name junk uses a similar code and they all interfere with each other. Not rare in the slightest.

    • paulojr on 13/05/2015 - 20:17

      hmm… filtering… I wonder.. I might try experimenting a bit.

  • SirFlibbled on 13/05/2015 - 10:02

    I'd say you're SOO.

    Your only possible arguement is the device is not 'fit for purpose'. The problem is that the device is working properly. Unless they made a statement that the device would not conflict with other devices, there's not much you can do.

    Perhaps push the manager at ALDI for a change of mind return or sell it on Ebay and eat a loss.

  • QW3RTY on 13/05/2015 - 14:24
    +9

    Paul, I could be the commenter you're looking for — to offer some real answers and solutions you're clearly after in a sea of negative commentary.

    What the retailers have done to you is considered Fraud. And in the worst way too. I'll try and find the article, but Interpol have compared cheap technology retailers who:
    - Use generic IR codes
    - Don't extend their 60 day guarantees
    (And I quote — so all you other commenters, don't call me "overdramatic") as "literally worse than one-thousand Hitlers."

    You should first phone up the Department of Fair Trading, and tell them that "you've got some real dodgy fraudsters on your hands". They should then connect your call to Steven Gribblesmith, Chief Operations Officer for Motorcycle Gang Dispatch. He will be able to dispatch the bikies to your desired location.

    Next, you're going to want to get fellow OzBargainers on the case! Write a formal letter (preferably delivered by registered mail) to jv. Be sure to write in short sentences with multiple line breaks and include every second word in bold, underline or italics.

    Once you've got the Department of Fair Trading and the OzBargain community on hand, then you'll be able to overthrow Aldi (into liquidation, hopefully) and return your items.

    • xuqi on 13/05/2015 - 16:22

      LOLLLL

    • paulojr on 13/05/2015 - 20:14

      hahaha.. brilliant. I love it.

  • Miss Dior on 13/05/2015 - 20:49

    Aldi are often very understanding about these issues. Try calling 13 ALDI. Tell them of what you have encountered including the problem plus tempo. Keep it simple. They do refund after 60 days if it is a fault so they may do something as an act of good faith. Good luck.

  • paulojr on 13/05/2015 - 20:50

    Hi all
    Just a quick update.

    I'd like to thank a few posters, Qe3RTy for making me laugh, endothem for an idea that is certainly getting tried, Level380, YTM, Lang of Smeg and so on.

    This was my first post and I f'ed it up a bit I admit. Though I was not expecting so much negativity to what I thought was just an ordinary post! Anyway my bad. Will do better next time and now I know what to expect.

    My discoveries

    1. I have a solution regarding the holes in the wall issue which is why I was hoping to "fix" rather than replace. Speaker shelving/brackets. I'll put these over the holes and no one will be the wiser. New speakers than then sit on them. Lesson learnt for next time.

    2. I spoke with Yamaha on their ordinary amps. I think Logical suggested I spend $1000. I think that's over my budget, but a bit more is definitely worth spending especially if I can wait for a deal. Yamaha, and probably a couple other brands, have a virtual sound capability in most of their amps. Simulates 5.1 with bigger speakers than the bauhn sound bar which has only 2 channel sound and no decoders built in. I think this is better as an option, turn on the simulation and use 3 speakers (R,L,Centre) They also seem not to think I'll have IR compatibility issues with my current setup either and once I pick the amp I can email Logitech and ask them to verify on my universal remote account before I buy by preconfiguring the remote… So next time I'll be WISER.

    In terms of Aldi and the bauhn soundbar.. not sure yet. Can always use the bauhn as PC speakers I guess. I could try bringing as it in YTW and another person suggested I guess but rather not have an argument over it if I can use the speakers elsewhere. Enough stress in life already. As shamid202 said, buy from costco next time. Stupid me, they had a lovely bar for <$200 a few months ago but I was just too slow to organise to pick one up. If I'd got it from costco and had problems there would be zero problems on returning it for a refund at least. Plus they carry name brands, which don't see to use these open source IR codes that seem to be the problem.

    Anyway I think my post / questions have been answered to the level in which my original post will allow it to be.

    cheers all. thanks for the input, I was after ideas and I think I've got some.

  • timcc0208 on 14/05/2015 - 09:38
    +1

    People can spend a whole day to discuss that.

    If you can't get a refund for these cheap sound bar, just sell it via gumtree.

    Rest in peace

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