Hi folks,
Need help on an issue which I'm facing atm - I ordered a Levi's Leather Belt from a US ebay seller which was shipped via USPS and has reached Melbourne sorting facility about 9 days ago. There has been no progress on it further. I gave USPS a call in US and they've asked me to get intouch with AusPOST but in checking with AusPOST - they've refused to give any details since I'm at the recieving end but the lady gave me a hint that it haven't reached to AusPOST yes and haven't been processed by Customs yet (or being held??).
Can someone let me know if they've faced same issue and how to resolve it ? I haven't recieved any notice from Customs asking for reciepts or anything telling me that it has been quarentines yet. Neither AusPOST or USPS giving more details on it but my last option is to go back to seller and ask him to return money (not sure if held in customs is a valid reason for money return?)
thanks
I'd suggest waiting if it's in the country, about all you can do