Hi guys,
Looking to switch my home phone and broadband internet services to Exetel.
They said that a $99.99 up-front activation cost will apply. Anyone know a way to get this price lowered via a discount coupon code or something? As this cost is the only thing holding me back from switching to Exetel.
Thanks for your help!
Update 1: after talking to their sales team over the phone, they did a line/address check and said that a new line will need to be installed. And that my TPG phone number cannot be transferred. My understanding is that I know TPG uses a PBX service where they assign their customers a DID/SIP number (aka a land line number). So with that said, I think I will stick with TPG and save my self the hassle of getting a new land line phone number for incoming calls.
PS. found TPG to be excellent with their network quality, speed and no unseen downtime/outages affecting my area yet!
Only reason I wanted to change to Exetel was because it initially worked out to be the same cost as TPG but with Exetel there was no time for data usage ie. it was 100gb per month where as with TPG it's 50gb on peak/50gb off-peak.
Call them and ask for a discount or them to possibly waive the fee all together.
Iprimus waived a 299 call out technician fee for me im sure they would be able to do something like that to gain you as a customer.
Can only try.