Hello fellow Ozbargainers, the phone line that runs from the street telegraph pole to my house has come down.
A truck was passing through the street, the back of it clipped the cable and ripped the cable out from the house.
I have no internet and no home phone connection now. Who do I call and what do I do?
I live in Sydney.
Phone cable has fallen down. Please help!
LPSPeter on 28/03/2015 - 14:06
Comments
Yes I did
Excellent. See my link below.
Call 13 22 03 immediately if you've found a serious fault with our equipment.
If you think damage to our equipment might be a danger to yourself or the community, you should call us.
Get in touch straight away if:
Someone's been injured by an accident involving our equipment
There's been an accident that's damaged other property involving our equipment
A fault with our equipment poses an immediate danger to the public
Overhead wires are down or damaged
You've previously reported the damage and it appears not to have been actioned
Your Telstra home phone line has stopped working
If you've spotted damaged equipment including pits, pillars, cabinets, underground cables, elevated joints and manhole covers,
you can report the issue using the form below.Thanks for the info! Called Telstra and they're coming soon, hopefully everything gets sorted out quickly
Call telstra, They should be able to have someone out next week to fix it. Might not be a bad idea to report the truck to Telstra and/or the police.
Did it stop at all or did he just drive off?
He kept on driving for a while until he noticed us running after him
There's a new company called Telstra. They might be able to help.
Out of curiosity, did you get the truck's license plate?