Regarding
https://www.ozbargain.com.au/node/183344
Has anyone heard from TP LINK ever since submitting the redemption form? I haven't received any news or correspondance since last month…
Regarding
https://www.ozbargain.com.au/node/183344
Has anyone heard from TP LINK ever since submitting the redemption form? I haven't received any news or correspondance since last month…
Point 7 in the terms and conditions:
Please allow up to 60 days to receive your bonus product after your online redemption submission date.
Didn't see that. Though it'd be nice if they actually responded to emails and told us if the redemption was successful or pending.
I received a confirmation email (from [email protected]) after submitting the form. The 60 days wait was also mentioned in the email. If you didn't receive this email, then keep chasing them or try submitting again.
Update.
So, anyone receive anything yet? It's exactly 60 days since I submitted the redemption form.
None so far. Email query has been ignored also.
Go the below response from TP Link.
'We are processing the redemption for "Connect to Love" Promotion, the bonus Cloud Camera will be shipped in batches in following 3 weeks. If you are not sure whether you have redeemed successfully, please email your details to [email protected] for further assistance. Thank you for your patience.'
I just got the camera today. Yay.
Now I need to decide if I want to sell it or keep it. Could be useful for some home surveillance.
Same here. Sent them an email requesting an update and no response for that either.