Live Connected: Any issues porting out two numbers from the one account?

GreenGuava on 07/03/2015 - 22:32

Hi all,

So as the title says, I've got two mobile services with Live Connected on the one account number. I've been meaning to change providers for a while, but with the introduction of the new $20 security deposit recently, I figure now is as good a time as any.

I'm just wondering if anyone has had any experience with porting out services that are on the one account? Don't know if it would make a difference, I'm probably going to port both over to the same provider (Amaysim).

Any comments or things to look out for would be great, thanks!

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Comments

  • unco on 08/03/2015 - 01:56

    I just ported two numbers on the same account from Live Connected out to Jeenee mobile on Thursday.
    Both seemed to make the switch smoothly.
    Now I'm wondering how the two $20 security deposits get refunded.

  • RockyRaccoon on 08/03/2015 - 08:38

    Ported out two numbers from LC's sister service Vaya. No real issues One took 4hours the other 4 days and I ported out the 4 day one earlier (by 30 mins) than the 4 hour port.

    Other than that no issues except Vaya's billing system that wasn't right, but not worth the time to deal with their useless customer centre

  • lansalot on 08/03/2015 - 16:11

    I ported out 2 numbers from the same account just the other day. We were paying almost $21 a month for the old $11 plan, so I figured it was as good a time as any to go over to Boost with their new $20 plan coming out that'll give me much better coverage (uses all Telstra towers, not just the reseller 3G).

    Clincher for me as the new $20 security deposit, on top of the wife going over the cap by using far too many sms/mms. Coles also had a 50% off all sim starter packs, so I got onto the $40ULTD boost for only $20 on both services.

    The porting took less than 15 minutes during business hours.

  • GreenGuava on 08/03/2015 - 19:01

    That's for the replies all. It sounds like there shouldn't be any issues, so I'll put through the ports and hopefully it'll all go smoothly!

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