HELP I Think Someone Has Hacked into My PayPal Account

what on 10/01/2015 - 03:40
Last edited 10/01/2015 - 11:09

I noticed something weird when I went to make a PayPal payment. When I clicked on the name and address tab, I saw a listing with my my name but the address was in the US. I have never been or lived in the US. I logged out of my payment and logged into my PayPal account to delete it but it did not show up in the account. When I went back to make my payment, there it was. What should I do. I guess that deleting it will make no difference because whoever did it will only put their address in again. I will change my password but is there something else that I should do?

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Comments

  • Kawaii69 on 10/01/2015 - 03:44
    +3

    Probably contact paypal and ask if any purchases have been made or anything? I'd also change my email passwords esp the one you use for paypal

    • what on 10/01/2015 - 04:36

      Thanks. I will call them tomorrow.

  • [Deactivated] on 10/01/2015 - 04:32

    Are you making a payment via an online store? (eg, the online store checkout has sent you to a page that looks like a PayPal page?)

    • what on 10/01/2015 - 04:39

      I don't think so. In the last month I have have purchased from sportsdirect, Supercheap Auto and Cotton On. Did not notice it until today when I went to order from Surf Stitch.

  • razorack999 on 10/01/2015 - 05:08
    +1

    usually paypal will contact you before you have even realised, if your account has been hacked. all you need to do is contact them and they will reverse the transaction. Good luck getting an explanation from them as to how this occurred though.
    Why anyone persists with paypal given their fees and all in the name of online security……and now they cant even do that part right.

    • what on 10/01/2015 - 05:31

      I haven't heard anything from Paypal. Maybe as josephchi has suggested below. It may be a stop off for the parcel. I will key in the address on the internet and see what I come up with.

  • [Deactivated] on 10/01/2015 - 05:12
    +2

    Is it an address to one of the parcel forwarders? Shipito and co.

    • what on 10/01/2015 - 05:16

      I am not sure. I have not purchased anything from US recently. Maybe the address was there for longer than I thought, just that I have not noticed it. I must ask the family if they may have purchased from US.

  • what on 10/01/2015 - 05:34
    +3

    Thanks for yours responses.

    Just keyed the address on the internet and it came up. Found this.

    After a buyer has purchased a GSP item for international shipment, the order will process normally. A domestic address will be imported with the order information and marked as paid for fulfillment processing to continue. Fulfillment addresses will have a format with a special Reference Number to allow the GSP warehouse to reprocess the package for delivery to the final destination. An example address:

    John A. Smith
    Ref #ORAAA000000090304008
    1850 Airport Exchange Blvd, Suite 400
    Erlanger, KY 41018

    I don't think I have been hacked. This is the exact address that is on my PayPal.

    Thank you all.

  • FloatingPoint on 19/01/2015 - 13:59

    Setup a Paypal security key will make it much harder to hack as well.
    In Paypal it asks you to pay fee to buy a physical security key, but you can go to Symantec to download Symantec VIP Access and register your key in Paypal (and eBay) to use it.

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