Moved to Forum: Original Link
If you've broken or have pieces missing from your Lego sets, you can replace them free of charge.
- Click this link
- Enter your age
- Click reason for replacement
- Enter Lego set number
- Select missing parts and add to list
- Enter reason (broken etc) and add to bag
- Click checkout
- Enter shipping details and email
- You'll receive a confirmation email 1 or 2 hours later
They don't replace lost pieces. They only replace ones that have broken, or were missing to start with (both very rare scenarios). This is covered under Australian law anyway (under warranty), so it's not "free" nor a bargain.