Hi OzBargainers,
I got my G1W-C dash cam from Gearbest about 7 months ago and at first it worked just fine. The problem now is that the dash cam sometimes gets stuck on the Welcome loading screen and other times it gets stuck on a green or grey screen. I've tried resetting the camera a few times but with no luck getting it to work.
You can see the problem here in this video: http://youtu.be/vGRg2mRpldw
I've contacted Gearbest requesting for a replacement as it is under their 1 year warranty. They first asked me to pay $8 USD shipping fee to get a new replacement which I agreed to and paid. Then I was later informed the customer representative made a mistake and it should be half the price I originally paid so I have to pay an extra $12 USD (so all up $20) to get a new replacement sent.
The other option is to send it back to them for repair but knowing the cost of sending parcels overseas I'm not sure if it is worth it.
Has anyone else had any problems with this camera before? Also has anyone dealt with Gearbest before in regards to replacing faulty items to get a resolution.
Cheers
Items purchased from overseas sources rarely have amicable warranties.
Best to just buy another one and move on.
Have you tried another sd card in it?