Save with up to 15% Discounts on the ESET Home Security Product Range. We are an authorized ESET reseller and the license you buy from us is exactly as buying directly from ESET.
All products on our website are electronic distributions and the license key and instructions will be sent to you by email once your order has been processed.
Dear ozsynergy,
Thank you for your feedback.
Below we will try to answer the issues you raise one at a time.
I went to purchase nod32 to take advantage of this special and discovered that the price excludes GST,
That is partially correct; the prices displayed on the website do not include GST until the point of time you enter your billing address. Once you enter Australia as your billing address the prices will be displayed GST inclusive.
However note that our original statement of 15% discount still stands true.
For example the RRP for ESET NOD32 Antivirus 8 1 PC 3 year license is $83.90
Our price inclusive of GST works out to be $70.48
That is a discount of 16% [1% above what we claimed]
and there is also a "SURCHARGE" regardless of payment method used.
Your above statement is false.. Please refer to FAQ..
http://www.samssoftware.com.au/avoid-payment-surcharge.html
The price is misleading and IMHO violates ACCC requirements on pricing.
See our above comments.. Once you enter the billing address the website will display the prices inclusive of GST
Just to make things worse, there is no HTTPS encryption for capturing credit card information.
Your above statement is false.. We actually have an An Extended Validation Certificate (EV) installed on our website. During the checkout process your browser bar should turn green and display our website name. Can you please let us know what browser and what operating system you are using.
Thank You
SamsSoftware
I went to purchase nod32 to take advantage of this special and discovered that the price excludes GST, and there is also a "SURCHARGE" regardless of payment method used.
The price is misleading and IMHO violates ACCC requirements on pricing.
When you present prices to your customers, you must state the total price of the good or service as a single figure, which is the minimum total cost that is able to be calculated. This should include any tax, duty, fee, levy or other additional charges (e.g. GST or airport tax).
https://www.accc.gov.au/business/pricing/displaying-prices
Just to make things worse, there is no HTTPS encryption for capturing credit card information.