Hi,
I purchased an AFL jersey from this deal https://www.ozbargain.com.au/node/171679
That was about 3 weeks ago…order is still processing when I check the Rebel website.
I have tried several times to call them on the phone and every time I am on hold for 20 mins then am transferred to a voice mail box. To make matters worse the hold music is a voice telling me how good their customers service is, yet I suspect their phone isnt ever answered.
I emailed 2 days ago and no reply as yet from that.
It was supposed to be an Xmass present…but I realise now there is zero chance its coming before Xmass.
Extremely disappointed in Rebel Sports….
Cheers
Do they have a facebook page? Some ??? businesses to take note of comments or messages left on there.
Alternatively, try calling them as soon as they open their phone line.
If you paid by CC then at least you will get your $ back .