Hi all,
I have some problems with the agent of my new apartment. And need some help.
I saw this unit in domain website and I was interested on it. We came and inspected it and was happy with it. We asked the agent if it has a gym and a storage with it. She told us yes there is a gym with swimming pool and she wasn't sure about the storage as there are some units with storage and the other without.
After we left we were able to see there is a storage with the parking space and labeled with the same unit number but has some stuff on it.
We thought most likely they will remove it later on. So the agent called us after couple of days and told us the owner approved our application and need to sign the lease. I singed the lease which start after 20 days and she didn't give us the keys as she doesn't want to get free renting as the unit is empty. After ~10 days we got the keys and went to the apartment to see around and we found there isn't a gym in the building and the suff still in the storage when I contacted her about that she told me the owner wants to keep the storage and not included and she didn't response regards the gym.
I want to know my options right now, can she do that?
It's missed inform (and lying) by the agents
Verbal confirmation has no value when you dealing with contracts and leases.
Check your lease thoroughly for the storage, gym and any other stuff that is NOT included.
If your contract does not specifically mention that the storage is not a part of the lease and you signed it, then you live with it.
Else, you can demand keys for the storage and ask the landlord to take his things away.
Also, go back to the ad on domain to check what was mentioned. You can hold the REA for false advertising!