eBay Money Back Guarantee Vs PayPal - Which Is Easier to Deal with

cruise on 26/11/2014 - 08:41

I believe I may have to submit a claim for an item which I purchased from ebay using paypal. Its not expensive, however seller is not responding to messages and item has not been sent.

I was just looking at ebay and they have a Money Back Guarantee. They state that if you log a dispute with paypal then you can not with ebay which makes sense but my question is which do you think it would be easier to deal with ebay or paypal?

Has anyone ever used the ebay money back guarantee?

General Discussion

Related Stores

PayPal
PayPal
Marketplace

Comments

  • onlyletters on 26/11/2014 - 08:50
    +2

    eBay can't get your money back if you have paid via Bank Deposit. PayPal can get your money back if you raise a valid dispute.

    • adamren on 26/11/2014 - 13:55

      So if you pay via PayPal, eBay don't care? Even though they still own it, do they not do anything if PayPal wrongly disallow a refund?

      • onlyletters on 26/11/2014 - 15:09

        They are separate companies, eBay can't do anything, they are useless.

  • [Deactivated] on 26/11/2014 - 14:31
    +1

    Lodge PayPal dispute, get refund, leave negative feedback.

Login or Join to leave a comment
Login Join