Shoppers Duped by 'Was/Now' Price Claims: Consumer Watchdogs Take Action

SMH/The Age

If only OzBargainers could be in charge of regulating this…

Nearly half of the 78 traders investigated were issued with substantiation notices by fair trading officers, asking them to back up their discount claims. About 230 items labelled with "was/now" comparisons were checked.

Seems they have chosen not to name the companies. Would be interesting to know.

One retailer was caught deceptively claiming a Canon inkjet printer "was $59, now $39". The printer was never sold at $59 because of a late delivery, rendering the "was/now" claim false, the minister said.

The retailer said it will place corrective notices in the media and in their stores before Christmas, offering $20 gift cards to make up for the difference. It will also further train staff in consumer law.

Any guesses on this one?

Well, let's hope something happens. Has anyone made a complaint for deceptive was/now pricing?

Comments

  • +2

    coles still compares prices from years ago

  • Its the Canon Pixma MG2560 All In One Inkjet Printer and I think the store is Computer Alliance.

  • the doggiest was/now i saw was years back in Myer. I guess it wasnt crooked but still not right. the price label on the clothing was printed "expect to pay $xx now $XX". they never sold them before

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