What is DickSmith's online phone number? Missing order

suicine94 on 14/11/2014 - 15:59

I bought a galaxy tab online and i'm suposed to get a SD card with it as well. but when the package came I only got the tablet.

do they have a number for online store? or should I just raise a transaction dispute for my credit card?

Thanks

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Dick Smith / Kogan

Marketplace

bonezAU on 14/11/2014 - 16:10

+14

It took me 9 seconds on the Dick Smith website to find this:

Online Sales Team:
For a prompt response, please complete the 'Contact Us' form to the left of this page.
1300 366 644 (9am - 5pm AEST Monday to Friday)

http://www.dicksmith.com.au/contacts

Did you even look?
CodeXD on 14/11/2014 - 16:58

Did you check if it was already in the device?
- suicine94 on 14/11/2014 - 17:52
  
  yep, it's not there
suicine94 on 14/11/2014 - 17:57

-5

they closed till money… should i just dispute the credit card transaction? thats the easy way out right?
- bonezAU on 14/11/2014 - 18:02
  
  +6
  
  No… the dispute will take longer than if you just contact them on Monday because the banks 'dispute' departments aren't open on the weekend either. Just be patient and call DSE on Monday.
  
  I'm sure they'll be more than willing to sort it out. Disputing the transaction just creates a headache for everyone and it's not necessary at this stage.