So my Load and Go card expires this month and I decided to move to a card from a different provider. Australia Post automatically deducted $7 off my remaining credit and sends me a new Load and Go Card without my authorisation. They argue that this deduction is automatic if I have the right amount of funds on my card.
Are they allowed to do this?
http://auspost.com.au/media/documents/load-and-go-short-form…
c. The Card will expire at the date shown on the front of the Card. A replacement Card will
automatically be issued to you prior to expiry, where the Card balance is greater than the Card
Replacement Fee, and you have registered your details with us, including your name and Australian address. You cannot access any value loaded on the expired Card.