NBA League Pass - How Do You Cancel It

Hey guys,

Knowing NBA is going to auto-charge me the full AUD price for the league pass I would like to cancel it. I followed the instructions but it says I'm still subscribed to their package. Anyone experienced this before?

Thanks

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Comments

  • email live support?

  • +1

    Hey mate this is my first post, i'm a long time reader (first time poster here)

    I have been using a proxy for NBA league pass for the past 2 years. FYI i had the same problem as you, when i clicked cancel my subscription a few weeks ago it still said im subscribed after cancelling it. However yesterday, when i logged in after watching the pre season matches so far, for the first time in about a month since i unsubscribed i clicked on my packages and nothing was there plus i can no longer see pre season matches. So for you im guessing it will take a few more days. Also FYI if i try re-subscribe now at checkout it asks if you want to add on a promo code so im waiting a few weeks to see if we can get one

    Thanks.
    Steve

    • Cheers Steve, hopefully it goes away soon.

    • +1

      Hey Mozino.

      As you used a proxy across 2 years, did yours auto-renew at the cheaper 'proxy' price?

      I've followed the link in my email from NBA to look at cancelling my package, but there is no option once I click on 'My Package' in my account section. It just says I'm currently subscribed, but doesn't say how much it will cost.

      I'm worried that when the auto-renewal kicks in on 5th Nov, I'll be charged the Aussie price?

  • 4 days since I "cancelled" it .. Still shows up as subscribed..

  • Like i said it took me at least 15-20…

  • If you remove your credit card information from Billing and Payment info they can't charge you… right?

  • +1

    I had the same problem, clicked cancel no confirmation that it was cancelled but still showed that I had a subscription.

    Emailed customer support and they cancelled it for me.

    • Can you still access LP using free trial? I have the same problem and I am thinking that the last resort is to email them. Im still waiting for a promo code so I can get the price lower than what it is from a proxied site :)

      • Is it really cheaper with a Promo code than going through a Proxy?

        The Aussie pass is so much more expensive, I'd be surprised a 20% (or around that) off promo code would be enough to bridge the gap.

        For example, I did mine through Indonesia last year, and paid $10.99 USD a month (worked out around $14 AUD with Exchange Rate/CC fees etc). That's a heck of a lot cheaper than the $39.99/month for Aus this season.

  • Hey guys, I cancelled my pass last week. I had to email them. Now I can't watch any Bball games coz I dont have a subscription anymore. One thing I'm still unsure about is that even I didn't cancel it, how much will i get charged(I bought it via Indian vpn last year )

    • I forgot to cancel as well, but they just renew it and charged me $126 dollar, which is not too bad, I was going to re use the proxy anyway, used Spain last yr for $115
      this is what I got, it is legit????

      PENDING - NBA LEAGUE PASS London W3 0RG GBR

      -$126.06

  • sauce2k, your pretty much screwed then, mine came up with an option to cancel, dont let it charge you on the 5th or you will most prob be charged aussie price…

    • Hi Mozino,

      Oh just realised you were referring to my "what if" question.

  • Me too, I was charged. I haven't checked my email and nba account for awhile.

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