Made the mistake of paying a bathroom resurface guy for a job that was not finished properly. Catch 22 was that he wouldn’t return unless full payment made & once payment paid - no show, then excuses & constant postponements – Been trying to get him back for over 3 months now. By the 1st month, some paint bubbling occurred around his badly siliconed edges in the shower (the poor siliconing was one of the reasons I wanted him back to fix on the first day). So what I thought were just touch ups, have turned into warranty issues - but he still won’t show up. When I tell him that his postponements & no-shows prove his intention is to NOT return, he says that’s only my opinion, but still he won’t show up.
My biggest mistake was even thinking that spraying tiles & shower base would enhance the look of the bathroom. It looks good from a distance and in photos, but within less than 1 day, scratches & a tear appeared where it was touched with something (eg a shoe). Perhaps some even happened when he was doing it as close inspection can see touched up spots.
Any ideas of how I can get this guy to honour his supposed 7 year warranty?
PS Learn from my mistake and be very wary of businesses that have no street address and only have an email & mobile contact number.
I was going to suggest small claims court but if you have no address, be hard to serve. Alternately you can call Legal Aid to check if email is ok? Try office of fair trading for your state and see if they can assist. But yeah not much you can do/worth the trouble without address.