Sub $500 Windows laptop recommendation please

Mum has no money, but needs a new laptop. She's also in the arse end of nowhere, so only has access to chain stores (DS, Officeworks, etc.)

Main uses are basic: Internet, email, word processing. MS Word is a must, so not keen on Android / Chromebook. It's also just easier to coach her through Windows from the real world (remotely).

I had referred her to the Acer V5 11.6" at Officeworks:
http://www.officeworks.com.au/shop/officeworks/acer-v5-132-1…

But she says it's too small….a pity, because the price point was fantastic.

Any suggestions? Not that keen on secondhand, btw. Theft is no good either.

Maybe the Asus F551MA 15.6"?
http://www.officeworks.com.au/shop/officeworks/asus-f551ma-1…

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