Car crashed into my fence - What can I do?

Well, some car driven by two young people crashed into mine and my neighbour's fence just this Friday night. We called the police, we have their license number, phone number and address. The police came and took down some details and left.
So now that I've given them a day or so to calm down, I called them to ask what is going to be done about my fence (and neighbour's), and the phone number given keeps having a bunch of peeple on the other end saying that it's the wrong number.
What can and should I do about this?
Thanks for any help.

Comments

  • +1

    Were those two people there when the police arrived? Or did the police just took down details from you and your neighbour? Do you have house insurance, if so call them and ask.

  • +2

    Claim insurance?

    Phone number isn't important, but their address is. If the police were involved, they should have their residential address (via driver license) and you can probably send a letter of demand to them asking to cover the costs of repair.

  • Yes, the perpetrators were there when the police arrived.

    I do have insurance, but I thought since it's not my fault I don't need to contact my insurer.

    • +3

      How can you not know how insurance works? Contact them - this is what you pay them for (!!!!!!).

    • +2

      you stiil go through your insurance and they will do whats needed, no need for you to worry.
      Someone else is at fault so you are not to blame and wont pay any excess.

    • The Insurance Company will look after you.
      You will not incur an excess fee from the Insurance company, as you can identify them and have their details. Its all in the Insurance Company's hands once you give them the details and a Police Report Incident Number!!
      If you back your own car in to your fence and did damage, then only then will it cost you an excess fee.
      Good luck.

  • +8

    You claim on your insurance - your insurance company will then claim against the driver's insurance.

  • If I claim on my insurance, will I be charged anything extra or something like an excess later on?

    • +3

      No, just tell them what happened and they'll work it out with the other party. As it isn't your fault you won't be charged an excess/be counted as a claim. Be sure to give them the details of the young'ins

  • slightly irrelevant.. how did they end up in your fence? and what sort of damages are we looking at here?

  • Right, so I'll give my insurer a ring tomorrow.

    My house is next door to a house straight in front of a bend, the drivers were obviously going way too fast and ploughed into the end of the neighbour's fence and pretty much three quarters of my fence.

    Edit* My fence is a very short brick one probably around a metre high.

    • +2

      darn..with all these stories on news and from others about vehicles plowing into property being more common these days .. i'm starting to question my safety at home these days.. let alone the road..

      • +1

        Live in a bunker. It's the only way to ensure your survival.

        • +2

          Wait, the walls or roof might collapse….

          Could there be no way to ensure survival?

    • +3

      Irrelevant point of curiosity: Are brick fences not usually referred to as walls?

      • Good point. I think, and I could be wrong… brick fences are lower than brick walls. Anyone can jump/climb over a brick fence, but not a brick wall. I would call it a brick wall, if it's above 1.5 meter height, and blocks (or at least partially blocks) the view of the house.
        That's my 2 cents.

  • +1

    Get the Council/road auth. to instal an armourail or one of those Bungy wire jobs ;)

  • +1

    I always thought the council was lazy, I doubt they would do anything about it, but I'll give it a go when I feel like it.

    • Tell them you are thinking of going to the media … Hate to say it but this is the best way to be taken seriously. You see, they realise if your situation is portrayed in the local papers, it usually is taken up by a number of disgtuntled ratepayers.

      If nothing else, the media (no not the mafia silly phone) will advertise the hoon line telephone number …

    • Some councils are super efficient. A road sign in my area was knocked down by a drunk, I called in the morning, fix straight and nice when I got home from work.

  • +4

    Our Council is 'efficient' in a very 'inefficient' way… We live on a residential street, a block from a main road and there's a Coles. Huge delivery trucks often drive down our street as short cuts and bypass the busy main road, and get stuck at a very tight T-intersection all the times. Sometimes takes about 5 mins for a truck to make a simple right turn to get out…back and forth, back and forth, inch by inch. Parked cars have been damaged by trucks a few times, including ours. We asked the Council to put a sign at the end of the street to advice trucks not to enter the narrow street. We send them a letter with photos of trucks stuck at the intersection. Simple request, so we thought…
    Council did a survey on our street (lay a sensor cable across the road to count cars). Few months later, the Council called and said after their investigation and along with 'expert report', there is no need to have any sign. Case closed.
    How hard (or how much) is it to put a bloody sign up? How much of 'our money' was spent on these surveys and 'expert report'!!!

    • That's when you take it to your local alderman and mayor. Their job is to represent the people, ideally they look at things differently.

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